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Hello I just made an Unlock to a LG K51 , it took the 10 credits even says done, but it didn’t work. This is the log records. I would like the funds back please

13/1/2022 3:44:20 p. m.: Model: LG K500QM
13/1/2022 3:44:20 p. m.: Port: COM18
13/1/2022 3:44:20 p. m.: Operation: Direct Unlock
13/1/2022 3:44:20 p. m.:
13/1/2022 3:44:22 p. m.: Checking Login and Password...
13/1/2022 3:44:25 p. m.: OK
13/1/2022 3:44:25 p. m.: Ballance:
13/1/2022 3:44:25 p. m.: 15 crd.
13/1/2022 3:44:28 p. m.: You have 15 credit(s) left. This operation takes 10 credits.Continue?
13/1/2022 3:44:28 p. m.: Yes
13/1/2022 3:44:29 p. m.: Model name: LM-K500QM6
13/1/2022 3:44:29 p. m.: Software verion: K500QM610o
13/1/2022 3:44:29 p. m.: Android verion: 10
13/1/2022 3:44:29 p. m.: Target operator: LAO
13/1/2022 3:44:29 p. m.: Target country: COM
13/1/2022 3:44:29 p. m.: Chipset: mt6765
13/1/2022 3:44:29 p. m.: IMEI: 355404110723736
13/1/2022 3:44:29 p. m.: Serial: WI22S210220021420
13/1/2022 3:44:30 p. m.: Reading data from phone...
13/1/2022 3:44:31 p. m.: OK
13/1/2022 3:44:31 p. m.: Searching server...
13/1/2022 3:44:34 p. m.: OK
13/1/2022 3:44:34 p. m.: Waiting for server answer...
13/1/2022 3:44:35 p. m.: OK
13/1/2022 3:44:35 p. m.: Executing...
13/1/2022 3:44:51 p. m.: OK
13/1/2022 3:44:51 p. m.: Rebooting...
13/1/2022 3:44:57 p. m.: OK
13/1/2022 3:44:57 p. m.: Waiting phone...
13/1/2022 3:44:58 p. m.: OK
13/1/2022 3:44:58 p. m.: Phone found at COM18
13/1/2022 3:44:58 p. m.: Model name: LM-K500QM6
13/1/2022 3:44:58 p. m.: Software verion: K500QM610o
13/1/2022 3:44:58 p. m.: Android verion: 10
13/1/2022 3:44:58 p. m.: Target operator: LAO
13/1/2022 3:44:58 p. m.: Target country: COM
13/1/2022 3:44:58 p. m.: Chipset: mt6765
13/1/2022 3:44:58 p. m.: IMEI: 355404110723736
13/1/2022 3:44:58 p. m.: Serial: WI22S210220021420
13/1/2022 3:44:59 p. m.: Reading data from phone...
13/1/2022 3:45:00 p. m.: OK
13/1/2022 3:45:00 p. m.: Executing...
13/1/2022 3:45:31 p. m.: OK
13/1/2022 3:45:31 p. m.: Done
13/1/2022 3:45:31 p. m.: Elapsed: 63 secs. --> (v9.83)
13/1/2022 3:45:31 p. m.:  
13/1/2022 3:49:21 p. m.: Model: LG K500QM
13/1/2022 3:49:21 p. m.: Port: COM18
13/1/2022 3:49:21 p. m.: Operation: Direct Unlock
13/1/2022 3:49:21 p. m.:
13/1/2022 3:49:23 p. m.: Checking Login and Password...
13/1/2022 3:49:27 p. m.: OK
13/1/2022 3:49:27 p. m.: Ballance:
13/1/2022 3:49:27 p. m.: 5 crd.
13/1/2022 3:49:27 p. m.: Not enough credits
Hello. Refunded. Currently this version not supported.
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