refund lost credits z3x 2-3g tool (lg lm-k400am)?

Question

When performing the unlock process for an LG LM-K400AM, the box gave me an error and the process ended without unlocking the device, the problem is that 10 server credits were consumed in a failed operation. Is it possible that the credits can be returned to my account?

Answer 1

Hello. Refunded. Install latest driver and repeat operation.

http://tool.lime.gdms.lge.com/dn/downloader.dev?fileKey=UW00120120425

Answer 2

unlock successful. As an additional note, after the process, it is necessary to reset the device so that the IMEI returns since it remains as null

log:

Unable to get comport information , check system
LG 2-3G Tool v9.83
supported models: 1737

Model: LG K400AM
Port: COM15
Operation: Direct Unlock

Checking Login and Password... OK
Ballance: 30 crd.
You have 30 credit(s) left. This operation takes 10 credits.Continue?  Yes
Model name: LM-K400AM
Software verion: K400AM10a
Android verion: 10
Target operator: LAO
Target country: COM
Chipset: mt6765
IMEI: 352074110XXXXXX
Serial: HB51S200803XXXXXX
Reading data from phone... OK
Searching server... OK
Waiting for server answer... OK
Executing... OK
Rebooting... OK
Waiting phone... OK
Phone found at COM11
Model name: LM-K400AM
Software verion: K400AM10a
Android verion: 10
Target operator: LAO
Target country: COM
Chipset: mt6765
IMEI: 352074110783361
Serial: HB51S200803A01918
Reading data from phone... OK
Executing... OK
Done
Elapsed: 71 secs. --> (v9.83)