0 votes

I recently tried to unlock my device in download mode which failed however the 10 credits were still taken from my account, i tried process again in adb mode which worked this time, a total of 20 credits were taken for this one device, can someone please help me in getting a refund for the double charge.

Laf cmd error: LAF_CMD_INFO could not write
in LG Tool by (120 points)
edited by

1 Answer

0 votes
Hello. Provide full log of operation please.
by (198k points)
3/21/2022 11:15:24 AM: LG 2-3G Tool v9.83
3/21/2022 11:15:25 AM: supported models: 1737
3/21/2022 11:15:25 AM:
3/21/2022 11:15:51 AM: Model: LG K300AM
3/21/2022 11:15:51 AM: Port: COM54
3/21/2022 11:15:51 AM: Operation: Direct Unlock
3/21/2022 11:15:51 AM:
3/21/2022 11:15:55 AM: Checking Login and Password...
3/21/2022 11:16:57 AM: OK
3/21/2022 11:16:57 AM: Ballance:
3/21/2022 11:16:57 AM: 25 crd.
3/21/2022 11:17:34 AM: You have 25 credit(s) left. This operation takes 10 credits.Continue?
3/21/2022 11:17:34 AM:  Yes
3/21/2022 11:17:35 AM: Model name: LM-K300AM
3/21/2022 11:17:35 AM: Software verion: K300AM10p
3/21/2022 11:17:35 AM: Android verion: 10
3/21/2022 11:17:35 AM: Target operator: LAO
3/21/2022 11:17:35 AM: Target country: COM
3/21/2022 11:17:35 AM: Chipset: mt6765
3/21/2022 11:17:35 AM: IMEI: 353953116715551
3/21/2022 11:17:35 AM: Serial: DD02S210223000777
3/21/2022 11:17:36 AM: Reading data from phone...
3/21/2022 11:17:37 AM: OK
3/21/2022 11:17:37 AM: Searching server...
3/21/2022 11:17:40 AM: OK
3/21/2022 11:17:40 AM: Waiting for server answer...
3/21/2022 11:17:41 AM: OK
3/21/2022 11:17:41 AM: Executing...
3/21/2022 11:17:57 AM: OK
3/21/2022 11:17:57 AM: Rebooting...
3/21/2022 11:18:03 AM: OK
3/21/2022 11:18:03 AM: Waiting phone...
3/21/2022 11:18:03 AM: \??\ROOT#PORTS#0000#{86e0d1e0-8089-11d0-9ce4-08003e301f73}
\??\ROOT#PORTS#0001#{86e0d1e0-8089-11d0-9ce4-08003e301f73}

3/21/2022 11:18:04 AM: \??\ROOT#PORTS#0000#{86e0d1e0-8089-11d0-9ce4-08003e301f73}
\??\ROOT#PORTS#0001#{86e0d1e0-8089-11d0-9ce4-08003e301f73}

3/21/2022 11:18:05 AM: \??\ROOT#PORTS#0000#{86e0d1e0-8089-11d0-9ce4-08003e301f73}
\??\ROOT#PORTS#0001#{86e0d1e0-8089-11d0-9ce4-08003e301f73}

3/21/2022 11:18:06 AM: \??\ROOT#PORTS#0000#{86e0d1e0-8089-11d0-9ce4-08003e301f73}
\??\ROOT#PORTS#0001#{86e0d1e0-8089-11d0-9ce4-08003e301f73}

3/21/2022 11:18:07 AM: OK
3/21/2022 11:18:07 AM: Phone found at COM86
3/21/2022 11:18:08 AM: Model name: LM-K300AM
3/21/2022 11:18:08 AM: Software verion: K300AM10p
3/21/2022 11:18:08 AM: Android verion: 10
3/21/2022 11:18:08 AM: Target operator: LAO
3/21/2022 11:18:08 AM: Target country: COM
3/21/2022 11:18:08 AM: Chipset: mt6765
3/21/2022 11:18:08 AM: IMEI: 353953116715551
3/21/2022 11:18:08 AM: Serial: DD02S210223000777
3/21/2022 11:18:08 AM: Reading data from phone...
3/21/2022 11:18:09 AM: OK
3/21/2022 11:18:09 AM: Executing...
3/21/2022 11:18:25 AM: Laf cmd info: send LAF_CMD_INFO, retry #1
3/21/2022 11:18:36 AM: Laf cmd info: send LAF_CMD_INFO, retry #2
3/21/2022 11:18:48 AM: Laf cmd info: send LAF_CMD_INFO, retry #3
3/21/2022 11:18:48 AM: Laf cmd error: LAF_CMD_INFO could not write.
3/21/2022 11:18:48 AM: Elapsed: 73 secs. --> (v9.83)

these are the results of my first attempt to unlock device inwhich 10 credits were still taken

This is when i finally got the device unlocked successfully inwhich 10 more credits were taken 

Hello. Refunded.
...