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Hello. Unfortunately, today I found out that my z3x pro box SIM card is damaged and does not work. Can I recover my assets and credit on a new SIM card?
In the supporter's explanation, I read that in addition to the image of the damaged SIM card, the date of the last use of the box should also be mentioned. Unfortunately, I do not remember exactly when I last used my box.
Thank you very much.
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Best answer

Hello.

Please add more details, to prove that the activations belongs to you

  • screenshots with card info of both and smart-card activations which must be moved
  • date of successful work done of smart-card using credits (sever connect)
  • if you don't have a credit account, date of last action downloading (firmware, program updates)
  • and as well add a picture of Z3X box/dongle, Easy JTAG box, and smart-cards.
  • your IP address
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