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in General questions by (120 points)

1 Answer

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Hello. This ip not banned. Try dsiable firewall/antivirus. May be some issues on your isp side.
by (198k points)
ya probe con otas dos pc y sigue igual...tengo 2 box Z3X y no puedo usar niguna de las dos. me aparece card not found

Banned ip dont related to card not found error. 

 

If you have a problem - SMARTCARD not detected/Program Damaged while running software.

1. Try clean SMARTCARD pins. Try using another reader for SMARTCARD. Try reinstall drivers. Try to use another PC.
2. Disconnect all other boxes, dongles and try to use function repair dead card.

Try these steps:

  1. Disconnect card
  2. Run shell, Hardware wizard, Repair Dead Card should be available (because no card connected)
  3. Connect card and then click Next (with Repair option selected)
  4. Update card firmware and activate all products and close Wizard
  5. Launch Samsung Tool

 

If you have tried all the steps but nothing was helpful, seems like your card is hardware dead. In this case you can purchase a replacement smart card from our official reseller.

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