Refund, is not unlocked

Question

HI, I TRY TO UNLOCK A SAMSUNG A505U FROM SPRINT AND THE LOG SAY THAT IT'S UNLOCKED BUT WHEN INSERT THE SIM CARD SAY THAT IS LOCKED. PLEASE REFUND. THANKS

Answer 1

Hello. Please provide screenshot of lock.

Comments

I comment in case it is of interest. when doing unlock, it unlocked for about 2 or 3 minutes, and returned to locked state

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.......mmm

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Answer 2

Unlock it, upgrade to android 10 and repeat the process. But it has consumed me another 5 credits

 

The first 5 credits I have not received the refund yet

Comments

Operation: Unlock
 Selected model: SM-A505U
 Software version: 44.11
 
 Checking Login and Password... OK
 Balance: 10 crd.
 You have 10 credit(s) left. This operation takes 5 credits. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-A505U
 Android version: 10
 PDA version: A505USQS5BTE2
 CSC version: A505UOYN5BTE2
 Phone version: A505USQS5BTE2
 Product code: SM2A505UZKNSPR
 CSC country code: USA
 CSC sales code: SPR
 Carrier ID: SPR
 Phone SN: R58N22E8L4R
 IMEI: 356010103431861
 HW version: A505U.05
 RF cal date: 20200218
 Chip name: EXYNOS9610
 Modem board: SHANNON337
 Security patch: 2020-05-01
 Boot Warranty bit: 0
 SIM State: CARD_IO_ERROR
 Waiting for device to become ready... OK
 Reading IMEI... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Checking network lock status... LOCKED
 Reading data from phone... OK
 Searching server... OK
 Waiting for server answer... OK
 Writing data to phone... OK
 Checking network lock status... UNLOCKED
 Debranding phone to XAA... OK
 Rebooting phone... OK

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5 credits refunded.