Card not detect

Question

I bought easyjtag plus box 1 month ago. Now it is not detecting the  card.I can't figure out whether the problem is with the device or the card.pls help me

Answer 1

Hello. Try to put card inside another card reader.

Comments

Card is working

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Card is working checked another device

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New box? Send for warranty repair/exchange.

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Where to send this box for warranty

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Maybe there is a software related problem. Which you guys can correct through team viewer. Please help me

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If you have access to another Z3X smart card, insert it into the Escape Road 2 box and check if it is detected.

Answer 2

Launch Z3X Shell and make sure it’s up-to-date. Check if there are any firmware Worldle updates available for your EasyJTAG Box or the card, as an update might resolve detection issues.

Answer 3

Actually this case is probably related to the card Scratch Games installation error. You can remove it and check it again. Sometimes you install it incorrectly, which affects the information reception process.