pandora software failed to unlock 2 different phones model A037u via server

0 votes
i tried to network unlock 2 phone SM-A037U and on log says unlock was sucessful however on the phone says is still locked. can i receave a refund please?
Selected model: Samsung SM-A037U (Samsung Galaxy A03s)
Operation: Unlock network (Server)
Software version: 8.0
Work ID: 63472351

Checking Login and Password... OK
Balance: 30 crd.
You have 30 credit(s) left. This operation takes 5 credits. Continue? Yes
Searching Samsung modem... detected COM14
Reading phone info... OK
Model: SM-A037U
AP version: A037USQS9DXJ2
CSC version: A037UOYN9DXJ2
CP version: A037USQS9DXJ2
OS version: 13
Product code: USC
Carrier ID: USC
Phone SN: R9WT41E1A6T
Unique number: W154758300CA0F078F29
IMEI: 353951800542075
IMEI Certi: PASS
Powering off... OK
Connect phone in BROM/PRELOADER Mode
Waiting for device... OK
Driver: [MediaTek Inc.,wdm_usb,MediaTek PreLoader USB VCOM (Android),usb2ser.sys,3.0.1512.0]
You are using driver version 3.0.1512.0, we recommend using version 3.0.1504.0 for proper operation. You can install the correct driver from the program directory.
Device found at COM4 [PRELOADER]
Open port... OK
Send start cmd... OK
Get HW code from device... 0766
Get sec config... OK [00000005]
Active sec flags: [SBC DAA]
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6765]
Library Version [2]
Select platform... OK
Init BROM... OK
Force Charge... OK
Disable WatchDog Timer... OK
Force switch to BROM... OK
Waiting for device... OK
Driver: [MediaTek Inc.,wdm_usb,MediaTek USB Port,usb2ser.sys,3.0.1512.0]
You are using driver version 3.0.1512.0, we recommend using version 3.0.1504.0 for proper operation. You can install the correct driver from the program directory.
Device found at COM15 [BROM]
Open port... OK
Send start cmd... OK
Get HW code from device... 0766
Get sec config... OK [000000E5]
Active sec flags: [SBC DAA]
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6765]
Install LibUSB... OK
Waiting for device... OK
Open port... OK
Library Version [2]
Select platform... OK
Init BROM... OK
Force Charge... OK
Disable WatchDog Timer... OK
Release testpoint, waiting 2 seconds
Advanced Bypass Security... OK
Waiting for device... OK
Driver: [MediaTek Inc.,wdm_usb,MediaTek USB Port,usb2ser.sys,3.0.1512.0]
You are using driver version 3.0.1512.0, we recommend using version 3.0.1504.0 for proper operation. You can install the correct driver from the program directory.
Device found at COM15 [BROM]
Open port... OK
Send start cmd... OK
Get HW code from device... 0766
Get sec config... OK [000000E0]
Active sec flags: []
Get HW & SW version from device... OK
HW VER: CA00, SW VER: 0000, HW SUB CODE: 8A00
Detect chip [MT6765]
Library Version [2]
Select platform... OK
Init BROM... OK
Force Charge... OK
Disable WatchDog Timer... OK
Reopen port for libver2... OK
Get ME ID... OK
ME_ID = 0x71EC3BF5, 0xD9636607, 0x85771466, 0xFBCF8062
Get Chip ID... [MT6765]
Get SOC ID... [5323DF7F776047C5FA908DE5C49134078A5B06D9789D42F6B06E82B4B0ED5CBA]
Get sec config... OK [000000E0]
Load DownloadAgent... OK
Search DA... OK [7]
Send preloader... OK
Start preloader... OK
Checking preloader answer... OK
Send bootloader... OK
Start bootloader... OK
Wait for answer from bootloader... OK
Send SYNC signal... OK
Setup device enviroment... OK
Setup device parametres... OK
Receive DA SYNC signal... OK
Set DA parametres... OK
Get device connection agent... [BROM]
Get device info... OK
EMMC_ID: 0x15010047583642414200CA0F078F29B7
Load EMI from phone... OK
Parse EMI config... OK
Init EXT RAM... OK
Send 2nd DA... OK
Get device info... OK
EMMC INFO:
EMMC_CNAME: GX6BAB
EMMC_ID : 0x15010047583642414200CA0F078F29B7
EMMC_BOOT1: 0x0000400000 (4.00Mb)
EMMC_BOOT2: 0x0000400000 (4.00Mb)
EMMC_RPMB : 0x0001000000 (16.00Mb)
EMMC_USER : 0x0747C00000 (29.12Gb)
RAM INFO:
INT_SRAM: 0x000003A000 (232.00Kb)
EXT_RAM : 0x00C0000000 (3.00Gb)
HEALTH:
Pre EOL Info: normal
DeviceLifeTimeEstA: 0% - 10% device life time used
DeviceLifeTimeEstB: 0% - 10% device life time used
Checking USB status... USB_HIGH_SPEED
Read partitions info from phone... OK
Checking A/B state... OK
Read product info... [EXT4] ... OK
Product Brand : samsung
Product Manufacturer : samsung
Product Model : SM-A037U
Product Name : a03susq
Product Device : a03su
Product Board : a03su
Board Platform : mt6765
Build ID : SP1A.210812.016
Build Date : Mon Oct 28 14:55:15 KST 2024
Display ID : TP1A.220624.014.A037USQS9DXJ2
Security Patch : 2024-10-01
Version SDK : 33
Version Release : 13
Version Codename : REL
Firmware Version : A037USQS9DXJ2
Userdata FS Type : F2FS
Read security partition from phone... OK
Read security files... OK
Calculating... OK
Read lock info... OK
Searching server... OK
Waiting for server answer... OK
Unlocking ... [1] ... OK
Write lock info... OK
Write security partition to phone... OK
Network Unlock done!
in General questions by (120 points)

2 Answers

0 votes
Hello. Refunded.
by (208k points)
is there a way for me to unlock them?
by (120 points)
Currently not supported.
by (208k points)
0 votes

If the unlocking process showed as "successful" but your Samsung Galaxy A03s (SM-A037U) is still locked, here are some steps to try before requesting a refund:

  1. Restart the Phone – Sometimes, a simple reboot can apply the changes.
  2. Try Another SIM Card – Insert a SIM card from a different carrier to confirm if it's still locked.
  3. Check the Unlock Status – Dial *#7465625# to see if the network lock is still active.
  4. Contact the Unlock Provider – If the unlocking service provided a confirmation, reach out to their support for troubleshooting.
  5. Factory Reset (as a last resort) – Some devices need a reset for the unlock to take effect, but back up your data first.

If you've tried these steps and the phone remains locked, contact the unlocking service and explain the issue. They should either assist further or provide a refund if their service didn't work. Space Waves

by (180 points)

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