Hello Z3X Team,
I am writing to ask for your assistance regarding a validation and login issue with my Z3X account.
My account has been working normally on my desktop computer.
Recently, I needed to use the tool on my laptop (DESKTOP-FI0OU9H). After logging in, I was informed that I had to wait 12 hours. Once the waiting period expired, I was unable to log in.
I then tried to use my second laptop (DESKTOP-6M06QRN). This time, I was required to wait 24 hours. After the 24 hours passed, I still could not log in, and the waiting time was automatically extended to 48 hours.
At the moment, I want to continue using the tool on my original desktop computer, but I am currently waiting for the 48-hour period to expire. I am concerned that even after this time passes, I may still be unable to log in.
Could you please advise what is causing this issue and help me restore normal access to my account as soon as possible?
Thank you in advance for your support. I would really appreciate your help ASAP.
