0 votes
Greetings, I tried to unlock a Samsung J337T 3 times, in the first two attempts the process was wrong and even so the credits were withdrawn from my account, what do I have to do to recover those credits?
in Samsung Tool by (210 points)

2 Answers

0 votes
Hello, please post logs and credit login (username).
by (102k points)

My username is zsc_ZKjNH9NR

 

first attempt:

 Operation: Unlock
 Selected model: SM-J337T
 Software version: 38.11
 
 Checking Login and Password... Listo
 Ballance: 15 crd.
 You have 15 credit(s) left. This operation takes 5 credits.Continue?  Si
 Waiting ADB device... Listo
 Leyendo información del teléfono ...
 Modelo: SM-J337T
 Android version: 8.0.0
 PDA version: J337TUVS6ASK2
 CSC version: J337TTMB6ASK2
 Versión del telefono: J337TUVS6ASK2
 Código del Producto: SM2J337TZDATMB
 Código de país CSC: USA
 Código de Venta CSC: TMB
 Phone SN: R28K72TA8FZ
 IMEI: 354272095380728
 HW version: REV0.7
 RF cal date: 20180801
 Chip name: EXYNOS7570
 Módem: SHANNON305
 Security patch: 2019-11-01
 Boot Warranty bit: 0
 SIM State: ABSENT
 Initialization zTool... Listo
 Running zTool, please wait... Listo
 Lectura de datos desde el teléfono ... Listo
 Searching Samsung diag port... detectado COM461
 Buscando servidor... Listo
 Checking server answer... Listo
 Executing... Listo
 Lectura de datos desde el teléfono ... Listo
 Calculando... Listo
 Buscando servidor... Listo
 Waiting for server answer... error (0)
 

 

Second try

Operation: Unlock
 Selected model: SM-J337T
 Software version: 38.11
 
 Checking Login and Password... Listo
 Ballance: 10 crd.
 You have 10 credit(s) left. This operation takes 5 credits.Continue?  Si
 Waiting ADB device... Listo
 Leyendo información del teléfono ...
 Modelo: SM-J337T
 Android version: 8.0.0
 PDA version: J337TUVS6ASK2
 CSC version: J337TTMB6ASK2
 Versión del telefono: J337TUVS6ASK2
 Código del Producto: SM2J337TZDATMB
 Código de país CSC: USA
 Código de Venta CSC: TMB
 Phone SN: R28K72TA8FZ
 IMEI: 354272095380728
 HW version: REV0.7
 RF cal date: 20180801
 Chip name: EXYNOS7570
 Módem: SHANNON305
 Security patch: 2019-11-01
 Boot Warranty bit: 0
 SIM State: ABSENT
 Initialization zTool... Listo
 Running zTool, please wait... Listo
 Lectura de datos desde el teléfono ... Listo
 Searching Samsung diag port... detectado COM461
 Buscando servidor... Listo
 Checking server answer... Listo
 Executing... Listo
 Lectura de datos desde el teléfono ... Listo
 Calculando... Listo
 Buscando servidor... Listo
 Waiting for server answer... error (0)
 

 

Third try

 

Operation: Unlock
 Selected model: SM-J337T
 Software version: 38.11
 
 Checking Login and Password... Listo
 Ballance: 5 crd.
 You have 5 credit(s) left. This operation takes 5 credits.Continue?  Si
 Waiting ADB device... Listo
 Leyendo información del teléfono ...
 Modelo: SM-J337T
 Android version: 8.0.0
 PDA version: J337TUVS6ASK2
 CSC version: J337TTMB6ASK2
 Versión del telefono: J337TUVU6ASK2
 Código del Producto: SM2J337TZDATMB
 Código de país CSC: USA
 Código de Venta CSC: TMB
 Phone SN: R28K72TA8FZ
 IMEI: 354272095380728
 HW version: REV0.7
 RF cal date: 20180801
 Chip name: EXYNOS7570
 Módem: SHANNON305
 Security patch: 2019-11-01
 Boot Warranty bit: 0
 SIM State: NETWORK_LOCKED
 Initialization zTool... Listo
 Running zTool, please wait... Listo
 Lectura de datos desde el teléfono ... Listo
 Buscando servidor... Listo
 Checking server answer... modem required
 Your phone has new security and can not be unlocked by this method
 

 

At this point I proceeded to flash a special file as I indicated the log of the operation and finally

 

 

Fourth attempt

 

Operation: Unlock
 Selected model: SM-J337T
 Software version: 38.11
 
 Checking Login and Password... Listo
 Ballance: 5 crd.
 You have 5 credit(s) left. This operation takes 5 credits.Continue?  Si
 Waiting ADB device... Listo
 Leyendo información del teléfono ...
 Modelo: SM-J337T
 Android version: 8.0.0
 PDA version: J337TUVS6ASK2
 CSC version: J337TTMB6ASK2
 Versión del telefono: J337TUVU6ASK2
 Código del Producto: SM2J337TZDATMB
 Código de país CSC: USA
 Código de Venta CSC: TMB
 Phone SN: R28K72TA8FZ
 IMEI: 354272095380728
 HW version: REV0.7
 RF cal date: 20180801
 Chip name: EXYNOS7570
 Módem: SHANNON305
 Security patch: 2019-11-01
 Boot Warranty bit: 0
 SIM State: NETWORK_LOCKED
 Initialization zTool... Listo
 Running zTool, please wait... Listo
 Lectura de datos desde el teléfono ... Listo
 Searching Samsung diag port... detectado COM461
 Buscando servidor... Listo
 Checking server answer... Listo
 Executing... Listo
 Lectura de datos desde el teléfono ... Listo
 Calculando... Listo
 Buscando servidor... Listo
 Waiting for server answer... Listo
 Initialization zTool... Listo
 Running zTool, please wait... Listo
 Lectura de datos desde el teléfono ... Listo
 Reiniciando teléfono ... Listo
 Desbloqueo Listo
 

 

 

In the first two attempts which failed the response of the server, 5 credits were withdrawn in each attempt for a total of 10 credits without having been successful in the unlocking operation.

 

 

 

0 votes
Hello, credits refunded on your account.
by (102k points)
...