0 votes
Samsung tool hangs and then goes to (Not Responding) and I have to close with task manager, regardless of what device when trying to set ADB device in backup menu. I have reinstalled and still the issue persists, What to do? OS is Win10 with all appropriate drivers installed. Its only when I try to set the adb device that the menu will drop down once, showing nothing and if you click it again, it freezes and hangs there until it shows (not responding) and I have to force close with task manager. Makes it impossible to perform any critical backup operations! Logs do not record last actions I think because the program crashes.
in Samsung Tool by (120 points)

2 Answers

0 votes
me pasa lo mismo. Si encontrais la solucion. Publicarla por favor. URGENTE
by (140 points)
0 votes

Hello, please try to use a function repair dead card. Disconnect all other boxes, dongles.

Try these steps:

  1. Disconnect card
  2. Run shell, Hardware wizard, Repair Dead Card should be available (because no card connected)
  3. Connect card and then click Next (with Repair option selected)
  4. Update card firmware and activate all products and close Wizard
  5. Launch Samsung Tool
by (102k points)