I charge 5 credits and I don't finish the process

Question 1

Status,Date (GMT+2),Count,Modelo,Card,Version
INIT,2019-12-24 15:40:27,+30,"","",""

Ballance,"",25,"","",""

Question 2

Hello, for refund request need to add logs and credit login name.

here is an example of a correctly filed request (and credit login name is added in 'only for admin visible' field)

ksenka · Answer 1 · 2020-02-07T23:55:38+0000

Hello, for refund request need to add logs and credit login name.

here is an example of a correctly filed request (and credit login name is added in 'only for admin visible' field)

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