server offline

Question

hello good day could you help me I have about 4 days that I can not connect to your server and I have everything legal for years I have been working with my box in advance thank you I spend my public ip 187.188.23.190

Answer 1

If I am banned I would like to know why, since I have everything legal and I use credits very frequently and how they can take away my ban

Answer 2

Hello, your IP address was banned because of using cracked version.  Maybe someone on your network used it.  In any case, it is now unlocked.

 To avoid such problems in the future, please ask your ISP for a static IP address.