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I installed all sw and drivers... Shell prompted me to update my card version form 1.5 to 2.2, which failed at 5% with a "It is not a z3x-team card" error message.
 
I have tried installting/reinstalling all sw and drivers, but nothing is working. The update fails with the above error message every time, and I cannot laumch any of the software nor download any of the support files.

Is there a software version that works with the card 1.5 fw?
in Activation by (120 points)
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1 Answer

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Hello, 

If you have a problem - SMARTCARD not detected/Program Damaged while running software.

1. Try clean SMARTCARD pins. Try using another reader for SMARTCARD. Try reinstall drivers. Try to use another PC.
2. Disconnect all other boxes, dongles and try to use function repair dead card.

Try these steps:

  1. Disconnect card
  2. Run shell, Hardware wizard, Repair Dead Card should be available (because no card connected)
  3. Connect card and then click Next (with Repair option selected)
  4. Update card firmware and activate all products and close Wizard
  5. Launch Samsung Tool
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