i tried to unlock 2 times LMX420AS but does not unlock can you refund me it consume 20 credits

Question

Good afternoon i tried to unlock x420as 2 times both of them took 10 credits and didnt finished  phone still locked please advise

 

Answer 1

Hello. Refunded. Please, update lg tool to last version and repeat once again. Post result here.

Comments

i updated lg tool and try again twice  still locked  and both times consume credits can you refund?

https://www.youtube.com/watch?v=fW8N52qI-D8&feature=youtu.be

this is a video for proof

Unable to get comport information , check system
LG 2-3G Tool v9.78
supported models: 1710

Model: LG X420AS
Port:
Operation: Direct Unlock

Checking Login and Password... OK
Ballance: 35 crd.
You have 35 credit(s) left. This operation takes 10 credits.Continue?  Yes
Laf cmd error: could not open port.
Model: LG X420AS
Port: COM35
Operation: Direct Unlock

Checking Login and Password... OK
Ballance: 35 crd.
You have 35 credit(s) left. This operation takes 10 credits.Continue?  Yes
Model name: LM-X420AS8
Software verion: X420AS810g
Android verion: 9
Target operator: LAO
Target country: COM
Chipset: mt6765
IMEI: 355825103507563
Serial: HB30S190909002146
Reading data from phone... OK
Searching server... OK
Waiting for server answer... OK
Executing... OK
Rebooting... OK
Waiting phone... OK
Phone found at COM166
Model name: LM-X420AS8
Software verion: X420AS810g
Android verion: 9
Target operator: LAO
Target country: COM
Chipset: mt6765
IMEI: 355825103507563
Serial: HB30S190909002146
Reading data from phone... OK
Executing... OK
Done
Elapsed: 76 secs. --> (v9.78)
 
Model: LG X420AS
Port: COM35
Operation: Direct Unlock

Checking Login and Password... OK
Ballance: 25 crd.
You have 25 credit(s) left. This operation takes 10 credits.Continue?  Yes
Model name: LM-X420AS8
Software verion: X420AS810g
Android verion: 9
Target operator: LAO
Target country: COM
Chipset: mt6765
IMEI: 355825103507563
Serial: HB30S190909002146
Reading data from phone... OK
Searching server... OK
Waiting for server answer... OK
Executing... OK
Rebooting... OK
Waiting phone... OK
Phone found at COM166
Model name: LM-X420AS8
Software verion: X420AS810g
Android verion: 9
Target operator: LAO
Target country: COM
Chipset: mt6765
IMEI: 355825103507563
Serial: HB30S190909002146
Reading data from phone... OK
Executing... OK
Done
Elapsed: 70 secs. --> (v9.78)

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Hello. Refunded.