usuario y clave samsung tool pro

Question

Hola, formatee mi equipo y ahora no puedo configurar el samsung tool pro, me pide usuario y clave cada vez que quiero usarlo

Answer 1

Hola, por favor agregue una captura de pantalla de su problema

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Hello, please add a screenshot of your problem

Comments

I've sent you by email the screenshot,

could you please send user and password for my box

 z3x pro serie. AA5C6508

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Sorry, but I did not receive that screenshot. Please attach it here, if the problem is still relevant.

 

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Perhaps the tool makes a request for a credit account, but I can't say for sure until I see a screenshot.

However, if the question is about a credit account, then the following information is important.

The card you specified has never been used with a credit account before.
Have you purchased and used a credit account?
If so, you may have used it with another card.
 

Also, if you are sure that you performed the operation with this card, please attach some logs.