0 votes
hello i update my laptop to windows 10 but at the moment to use mi credits not shows account  i have my user but i dont know my password i refound  30 credits in 2020/06/19 for this user : zsc_epKnTULa  that was linked to my box

but now i cant use my credits
in General questions by (130 points)

2 Answers

–1 vote
Hello!
 Unfortunately, it is not possible to retrieve account information at this time. Restoring account information will be available soon.
You may be able to find this information in your correspondence with the reseller.
by (102k points)
And what will happen with my account I buy this box since 2013 I lost contact with the reseller

And also my account have 30 credits  

When can I  use the forget password  in the tool
0 votes

Hello!

Account data recovery is already available. Please check your personal messages to see your account information.

 
by (102k points)
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