debito z3x

Question

Good friends of z3x, on 11/26 I released a samsung a10e from the sprint company, which was made by debiting the 10 credits of the user zsc_SHILVVyP, but said release was not effective, I am requesting a refund, I await your soonest response

Answer 1

Hello. Please, kindly attach photos: 

1. settings - about the phone - software info - service provider SW versions
2. settings - system updates