unlock error

Question

I spend 5 credits and I don't unlock it

please refund

Answer 1

Hello. Reset your phone to factory settings and repeat once again. If credits charged twice - post here, we will refund.

Comments

yes unlock done

Operation: Unlock
Selected model: SM-J260AZ
Software version: 41.11

Checking Login and Password... OK
Ballance: 11 crd.
You have 11 credit(s) left. This operation takes 5 credits.Continue?  Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-J260AZ
Android version: 9
PDA version: J260AZTUSABTJ4
CSC version: J260AZAIOABTJ4
Phone version: J260AZTUSABTJ4
Product code: SM2J260AZKAAIO
CSC country code: USA
CSC sales code: AIO
Carrier ID: AIO
Phone SN: RF8N119N27F
IMEI: 356213104331862
HW version: REV1.0
RF cal date: 20200115
Chip name: EXYNOS7570
Modem board: SHANNON305
Security patch: 2020-10-01
Boot Warranty bit: 0
SIM State: ABSENT
Rebooting phone... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Reading IMEI... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching Ramdump interface... COM23 detected
Rebooting phone... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Reading ramdump data from phone... OK
Searching server... OK
Waiting for server answer... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Rebooting phone... OK
Unlock done
Done with Samsung Tool PRO v.41.11

---

If it was unlocked but if they deducted 5 more credits, please refund

---

Hello. Double charged credits refunded.