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+1 vote
I just bought a z3x box from another owner but when I try to insert username and password the owner gave me (in the settings menu of the Samsung tools software) it says that login or password are wrong...

But login and password can't be wrong, the previous owner sent me a photo of the e-mail he receved from z3x with the access data.

I don't need the credits because I wanted only to use the imei cert patch features. On the official site I can't buy less than 30 credits... but like I sayed I don't need alla those credits...

So I'm searching for someone who wants to sell his z3x box account that has 0 or few credits so that I can use the imei cert patch features.

Please can someone help me?
in Samsung Tool by (140 points)

1 Answer

+1 vote
Please provide your card info and credits account login
by (102k points)
Thanks for your reply. I understand... I'm in contact with the previous owner and when I asked him for login and pass he sayed me that he didn't even remember he had an account because the shell never asket him for. So at this point I think he never had a credit account... Is it possible to check if the z3x box is not been banned or something like that?

Why do you think the box is locked? What error do you get?

Maybe you tried to use new solutions - operations with phones for which you need to authorize on the server & have an account with credits on it (see the previous answer)


Anycase, to understand what is happening you need to post the process logs. 
To find them open z3x tool and go to history tab (last Tab in z3x GUI) there you will find all operation logs, you can see them by Model, by operation or by Date .... and post it here

  • Why do you think the box is locked? What error do you get?

I only want to be sure that, if I have to buy a credit account, I don't do it for nothing. If the card is blocked of corse...

The error it gave me is ,like I sayed previously, wrong login/password when I try to do a server operation like read CERT (because obviously there is no credit account assosciated in the settings menu of the Samsung Tool). By the way my phone is a Galaxy S9+ G965F. 

 

  • Anycase, to understand what is happening you need to post the process logs. 

Here it is:

  Operation: Repair
 Selected model: SM-G965F
 Software version: 37.0
 
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-G965F
 Android version: 9
 PDA version: G965FXXU6CSG8
 CSC version: G965FOXM6CSG5
 Phone version: G965FXXU6CSG4
 Product code: SM-G965FZKDITV
 CSC country code: ITALY
 CSC sales code: ITV
 Phone SN: RF8K31J611N
 IMEI: 
 HW version: MP 0.900
 RF cal date: 20180313
 Chip name: EXYNOS9810
 Modem board: SHANNON360
 Security patch: 2019-07-01
 Boot Warranty bit: 1
 SIM State: ABSENT,ABSENT
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... OK
 Searching server... error
 could not connect to server my fault - no internet

 

Operation: Read CERT
 Selected model: SM-G965F
 Software version: 37.0
 
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-G965F
 Android version: 9
 PDA version: G965FXXU6CSG8
 CSC version: G965FOXM6CSG5
 Phone version: G965FXXU6CSG4
 Product code: SM-G965FZKDITV
 CSC country code: ITALY
 CSC sales code: ITV
 Phone SN: RF8K31J611N
 IMEI:
 HW version: MP 0.900
 RF cal date: 20180313
 Chip name: EXYNOS9810
 Modem board: SHANNON360
 Security patch: 2019-07-01
 Boot Warranty bit: 1
 SIM State: ABSENT,ABSENT
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... OK
 Searching server... error
 Wrong login/password!
 

 

1. Your card is not locked, you can use all the features that require your activation.

2. For the future for working with new solutions phones Repair IMEI / Patch CERT, you need to have a credit account. This solution is free.

If you need read codes via server, unlock tmb, unlock via server, it will already cost a certain number of credits, depending on the model.

3. About your phone SM-G965F. For now this new security is not supported, we working on solution, just solution will be ready - we will release new version of software.

Thanks for your reply. 

  • 3. About your phone SM-G965F. For now this new security is not supported, we working on solution, just solution will be ready - we will release new version of software.

Strange... because if I go on the z3x box site and check my phone it says:

SAMSUNG TOOL PRO 37.0 AND SAMSUNG SM-G965F:

 image  Patch Certificate

image  Read CERT

image  Read EFS

image  Read Unlock Codes using credits

image  Repair IMEI

image  Write CERT

image  Write EFS

image  Write Firmware

image  Write NV DATA

It should be supported... why are you saying it's not? I don't understand...

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