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did process of  read code from server  , the process  failed but credits did consume  please refund
in Samsung Tool by (180 points)

1 Answer

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Hello, attach please full log of operation.
by (165k points)
Operation: Read Codes via Server
 Selected model: SM-N976U
 Software version: 42.11
 
 Checking Login and Password... OK
 Balance: 13 crd.
 You have 13 credit(s) left. This operation takes 5 credits. Continue?  Yes
 Waiting for device to become ready... OK
 Reading phone info...
 Model: SM-N976U
 Android version: 10
 PDA version: N976USQU1BTE2
 CSC version: N976UOYN1BTE2
 Phone version: N976USQU1BTE2
 Product code: SM2N976UZKAATT
 CSC country code: USA
 CSC sales code: ATT
 Carrier ID: ATT
 Phone SN: R3CMB0H0TFW
 IMEI: 359264100186138
 HW version: REV1.0
 RF cal date: 2019.11.22
 Chip name: SM8150P
 Modem board: SDX55M
 Security patch: 2020-05-01
 Boot Warranty bit: 0
 SIM State: ABSENT
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... OK
 Searching server... OK
 Waiting for server answer... OK
 Calculating... error (1)
 Reboot phone and try again.
 Check ADB drivers, USB cable. Don't use USB Hubs
 If this repeated then reflash phone and make factory reset.
Hello again. Refunded.
...