0 votes
hi i was trying to unlock a G965U bit 9 and the process finished saying (card error) it took my credits and didnt perform the unlock. i tryed a second time but rusult was the same one.
in Samsung Tool by (250 points)

1 Answer

0 votes
Hello. Please attach log of operation.
by (198k points)
Operation: Unlock TMB via Server
 Selected model: SM-G965U
 Software version: 42.11
 
 Checking Login and Password... OK
 Balance: 43 crd.
 You have 43 credit(s) left. This operation takes 6 credits. Continue?  No
 Operation: Unlock TMB via Server
 Selected model: SM-G965U
 Software version: 42.11
 
 Checking Login and Password... OK
 Balance: 43 crd.
 You have 43 credit(s) left. This operation takes 6 credits. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-G965U
 Android version: 10
 PDA version: G965USQS9FUC2
 CSC version: G965UOYN9FUC2
 Phone version: G965USQS9FUC2
 Product code: SM-G965UZPAXAA
 CSC country code: USA
 CSC sales code: TMB
 Carrier ID: TMB
 Phone SN: 393331484c373098
 IMEI: 354644091045010
 HW version: REV1.1
 RF cal date: 2018.03.22
 Chip name: SDM845
 Modem board: SDM845
 Security patch: 2021-03-01
 Boot Warranty bit: 0
 SIM State: NOT_READY
 Rebooting phone... OK
 Waiting ADB device... OK
 Rebooting phone... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Trying to enable diag port... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Searching Samsung diag port... detected COM94
 Reading IMEI... OK
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... OK
 Searching Ramdump interface... COM11 detected
 Reading data from phone... OK
 Calculating... OK
 Searching server... OK
 Waiting for server answer... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Initialization zTool Loader... OK
 Running zTool, please wait... error (1 )
 Retry 1...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 2...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 3...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 4...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 5...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 6...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 7...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 8...
 Initialization zTool Loader... OK
 Running zTool, please wait...
 Card error error (1 Segmentation fault (core dumped))
 Retry 9...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait...
 Card error error (1 )
 Retry 10...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 
 Operation: Unlock TMB via Server
 Selected model: SM-G965U
 Software version: 42.11
 
 Checking Login and Password... OK
 Balance: 37 crd.
 You have 37 credit(s) left. This operation takes 6 credits. Continue?  No
 Operation: Unlock TMB via Server
 Selected model: SM-G965U
 Software version: 42.11
 
 Checking Login and Password... OK
 Balance: 37 crd.
 You have 37 credit(s) left. This operation takes 6 credits. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-G965U
 Android version: 10
 PDA version: G965USQS9FUC2
 CSC version: G965UOYN9FUC2
 Phone version: G965USQS9FUC2
 Product code: SM-G965UZPAXAA
 CSC country code: USA
 CSC sales code: TMB
 Carrier ID: TMB
 Phone SN: 393331484c373098
 IMEI: 354644091045010
 HW version: REV1.1
 RF cal date: 2018.03.22
 Chip name: SDM845
 Modem board: SDM845
 Security patch: 2021-03-01
 Boot Warranty bit: 0
 SIM State: ABSENT
 Waiting for device to become ready... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Trying to enable diag port... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Searching Samsung diag port... detected COM94
 Reading IMEI... OK
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... OK
 Searching Ramdump interface... COM11 detected
 Reading data from phone... OK
 Calculating... OK
 Searching server... OK
 Waiting for server answer... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (3.)
 Retry 1...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 2...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 3...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 4...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 5...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 6...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 7...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 8...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 9...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 10...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait...
 Card error error (1 )
Just repeat once again.
customer is gone ...
Refunded. Next time please wait for support answer.
...