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my old card is damage need transfer to new card reaplecement

this old card SN; 00023D32 with credit

last used 13/09/2021

credit 
Login: zsc_Iuq2edVS

i was purchased 30 credits 08/09/2021

new card  SN:AABB557E

in General questions by (120 points)

1 Answer

0 votes
Hello. Where and when you bought replacement card?
by (68.1k points)

is' another my smartcard 

You told that its replacement card? Its not a replacement card.

We need more proofs that this card and account belongs to you.

What latest phones was done via account and card? Also we need to see receipt (invoice) of account ordering.
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