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relice la operacion en 3 ocaciones con diferentes firms y me mando el mismo error dejo los logs de operacion

 

primer intento

 Checking Login and Password... OK
 Balance: 20 crd.
 You have 20 credit(s) left. This operation takes 6 credits. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-G965U
 Android version: 10
 PDA version: G965USQU9FUE1
 CSC version: G965UOYN9FUE1
 Phone version: G965USQU9FUE1
 Product code: SM2G965UZBATMB
 CSC country code: USA
 CSC sales code: TMB
 Carrier ID: TMB
 Phone SN: RF8K52FBGFE
 IMEI: 358216090117185
 HW version: REV1.1
 RF cal date: 2018.05.22
 Chip name: SDM845
 Modem board: SDM845
 Security patch: 2021-05-01
 Boot Warranty bit: 0
 SIM State: ABSENT
 Rebooting phone... OK
 Waiting ADB device... OK
 Rebooting phone... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Trying to enable diag port... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Searching Samsung diag port... detected COM53
 Reading IMEI... OK
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... OK
 Searching Ramdump interface... COM24 detected
 Reading data from phone... OK
 Calculating... OK
 Searching server... OK
 Waiting for server answer... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... error (0.)
 Retry 1...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 2...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 3...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 4...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 5...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 6...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 7...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 8...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 9...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 10...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)

segundo intento con otro firm

Operation: Unlock TMB via Server
 Selected model: SM-G965U
 Software version: 43.16
 
 Checking Login and Password... OK
 Balance: 14 crd.
 You have 14 credit(s) left. This operation takes 6 credits. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-G965U
 Android version: 10
 PDA version: G965USQS9FUB2
 CSC version: G965UOYN9FUB2
 Phone version: G965USQS9FUB2
 Product code: SM2G965UZBATMB
 CSC country code: USA
 CSC sales code: TMB
 Carrier ID: TMB
 Phone SN: 364638504e5a3098
 IMEI: 358216090117185
 HW version: REV1.1
 RF cal date: 2018.05.22
 Chip name: SDM845
 Modem board: SDM845
 Security patch: 2021-02-01
 Boot Warranty bit: 0
 SIM State: ABSENT
 Waiting for device to become ready... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Trying to enable diag port... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Searching Samsung diag port... detected COM53
 Reading IMEI... OK
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... OK
 Searching Ramdump interface... COM24 detected
 Reading data from phone... OK
 Calculating... OK
 Searching server... OK
 Waiting for server answer... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... error (0.)
 Retry 1...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 2...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 3...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 4...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 5...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 6...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 7...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 8...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 9...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 10...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 

tercer intento

Operation: Unlock TMB via Server
 Selected model: SM-G965U
 Software version: 43.16
 
 Checking Login and Password... OK
 Balance: 8 crd.
 You have 8 credit(s) left. This operation takes 6 credits. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-G965U
 Android version: 10
 PDA version: G965USQU9FUE1
 CSC version: G965UOYN9FUE1
 Phone version: G965USQU9FUE1
 Product code: SM2G965UZBATMB
 CSC country code: USA
 CSC sales code: TMB
 Carrier ID: TMB
 Phone SN: RF8K52FBGFE
 IMEI: 358216090117185
 HW version: REV1.1
 RF cal date: 2018.05.22
 Chip name: SDM845
 Modem board: SDM845
 Security patch: 2021-05-01
 Boot Warranty bit: 0
 SIM State: ABSENT
 Rebooting phone... OK
 Waiting ADB device... OK
 Rebooting phone... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Searching Samsung diag port... detected COM53
 Reading IMEI... OK
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... OK
 Searching Ramdump interface... COM24 detected
 Reading data from phone... OK
 Calculating... OK
 Searching server... OK
 Waiting for server answer... error (1)
 Server error: Hash not found
in Samsung Tool by (120 points)

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