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I have 21 credits before.. i Read codes N986b that ask NCK but software gives MCK.. then i read again.. then gives again MCK.. it deducts 16 credits from my remaining.. see attach 

in Samsung Tool by (140 points)

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Hello. Please attach log of operations.
by (198k points)
Operation: Info
 Selected model: SM-N986B
 Software version: 43.19
 
 Searching Samsung modem... detected COM12
 Reading phone info...
 Model: SM-N986B
 AP version: N986BXXU2DUDA
 CSC version: N986BOXM2DUDA
 CP version: N986BXXU2DUDA
 Product code: GLB
 Phone SN: RZCR202RN3E
 IMEI: 354255815959236
 IMEI2: 357807295959230
 Unique number: CE092049DBA93D453F7E
 Reading IMEI... OK
 IMEI: 354255815959236 (SIGN: NA)
 IMEI 2: 357807295959230 (SIGN: NA)
 
 Operation: Read Codes via Server
 Selected model: SM-N986B
 Software version: 43.19
 
 Checking Login and Password... OK
 Balance: 21 crd.
 You have 21 credit(s) left. This operation takes 8 credits. Attention! In case if phone asking MCK code, using this method will consume credits twice - first for MCK code and then for NCK. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-N986B
 Android version: 11
 PDA version: N986BXXU2DUDA
 CSC version: N986BOXM2DUDA
 Phone version: N986BXXU2DUDA
 Product code: SM-N986BZKWGLB
 CSC country code: PHILIPPINES
 CSC sales code: GLB
 Carrier ID: GLB
 Phone SN: RZCR202RN3E
 IMEI: 354255815959236
 HW version: REV0.6
 RF cal date: 20210225
 Chip name: EXYNOS990
 Modem board: SHANNON5123
 Security patch: 2021-05-01
 Boot Warranty bit: 0
 SIM State: ABSENT,ABSENT
 Rebooting phone... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... error (1)
 Disable screenlock(PIN, password, fingerprint and etc...).
 Disable SIM PIN/PUK code.
 
 Operation: Read Codes via Server
 Selected model: SM-N986B
 Software version: 43.19
 
 Checking Login and Password... OK
 Balance: 21 crd.
 You have 21 credit(s) left. This operation takes 8 credits. Attention! In case if phone asking MCK code, using this method will consume credits twice - first for MCK code and then for NCK. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-N986B
 Android version: 11
 PDA version: N986BXXU2DUDA
 CSC version: N986BOXM2DUDA
 Phone version: N986BXXU2DUDA
 Product code: SM-N986BZKWGLB
 CSC country code: PHILIPPINES
 CSC sales code: GLB
 Carrier ID: GLB
 Phone SN: RZCR202RN3E
 IMEI: 354255815959236
 HW version: REV0.6
 RF cal date: 20210225
 Chip name: EXYNOS990
 Modem board: SHANNON5123
 Security patch: 2021-05-01
 Boot Warranty bit: 0
 SIM State: ABSENT,ABSENT
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading lock state... OK
 Checking SIM status... OK
 Executing... OK
 Searching Ramdump interface... COM11 detected
 Rebooting phone... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Reading ramdump data from phone... OK
 Calculating... OK
 Now only the MCK(Freeze) code will be calculated. Continue?  Yes
 Searching server... OK
 Waiting for server answer... OK
 Freeze code (MCK):  81582429
 
 To calculate NCK(Network) code perfom the following operations:
     1. Insert the SIM card.
     2. Enter the MCK(Freeze) code.
     3. Remove the SIM card.
     4. Reboot phone.
     5. Try again.
 
 Operation: Read Codes via Server
 Selected model: SM-N986B
 Software version: 43.19
 
 Checking Login and Password... OK
 Balance: 13 crd.
 You have 13 credit(s) left. This operation takes 8 credits. Attention! In case if phone asking MCK code, using this method will consume credits twice - first for MCK code and then for NCK. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-N986B
 Android version: 11
 PDA version: N986BXXU2DUDA
 CSC version: N986BOXM2DUDA
 Phone version: N986BXXU2DUDA
 Product code: SM-N986BZKWGLB
 CSC country code: PHILIPPINES
 CSC sales code: GLB
 Carrier ID: GLB
 Phone SN: RZCR202RN3E
 IMEI: 354255815959236
 HW version: REV0.6
 RF cal date: 20210225
 Chip name: EXYNOS990
 Modem board: SHANNON5123
 Security patch: 2021-05-01
 Boot Warranty bit: 0
 SIM State: NETWORK_LOCKED,ABSENT
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading lock state... OK
 Checking SIM status... error
 SIM card detected, remove it
 
 Operation: Read Codes via Server
 Selected model: SM-N986B
 Software version: 43.19
 
 Checking Login and Password... OK
 Balance: 13 crd.
 You have 13 credit(s) left. This operation takes 8 credits. Attention! In case if phone asking MCK code, using this method will consume credits twice - first for MCK code and then for NCK. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-N986B
 Android version: 11
 PDA version: N986BXXU2DUDA
 CSC version: N986BOXM2DUDA
 Phone version: N986BXXU2DUDA
 Product code: SM-N986BZKWGLB
 CSC country code: PHILIPPINES
 CSC sales code: GLB
 Carrier ID: GLB
 Phone SN: RZCR202RN3E
 IMEI: 354255815959236
 HW version: REV0.6
 RF cal date: 20210225
 Chip name: EXYNOS990
 Modem board: SHANNON5123
 Security patch: 2021-05-01
 Boot Warranty bit: 0
 SIM State: ABSENT,ABSENT
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading lock state... OK
 Checking SIM status... OK
 Executing... OK
 Searching Ramdump interface... COM11 detected
 Rebooting phone... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Reading ramdump data from phone... OK
 Calculating... error (1)
 Could not find data. Please try again.
 
 Operation: Read Codes via Server
 Selected model: SM-N986B
 Software version: 43.19
 
 Checking Login and Password... OK
 Balance: 13 crd.
 You have 13 credit(s) left. This operation takes 8 credits. Attention! In case if phone asking MCK code, using this method will consume credits twice - first for MCK code and then for NCK. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-N986B
 Android version: 11
 PDA version: N986BXXU2DUDA
 CSC version: N986BOXM2DUDA
 Phone version: N986BXXU2DUDA
 Product code: SM-N986BZKWGLB
 CSC country code: PHILIPPINES
 CSC sales code: GLB
 Carrier ID: GLB
 Phone SN: RZCR202RN3E
 IMEI: 354255815959236
 HW version: REV0.6
 RF cal date: 20210225
 Chip name: EXYNOS990
 Modem board: SHANNON5123
 Security patch: 2021-05-01
 Boot Warranty bit: 0
 SIM State: ABSENT,ABSENT
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading lock state... OK
 Checking SIM status... OK
 Executing... OK
 Searching Ramdump interface... COM11 detected
 Rebooting phone... OK
 Waiting ADB device... OK
 Waiting for device to become ready... error
 
 Operation: Read Codes via Server
 Selected model: SM-N986B
 Software version: 43.19
 
 Checking Login and Password... OK
 Balance: 13 crd.
 You have 13 credit(s) left. This operation takes 8 credits. Attention! In case if phone asking MCK code, using this method will consume credits twice - first for MCK code and then for NCK. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-N986B
 Android version: 11
 PDA version: N986BXXU2DUDA
 CSC version: N986BOXM2DUDA
 Phone version: N986BXXU2DUDA
 Product code: SM-N986BZKWGLB
 CSC country code: PHILIPPINES
 CSC sales code: GLB
 Carrier ID: GLB
 Phone SN: RZCR202RN3E
 IMEI: 354255815959236
 HW version: REV0.6
 RF cal date: 20210225
 Chip name: EXYNOS990
 Modem board: SHANNON5123
 Security patch: 2021-05-01
 Boot Warranty bit: 0
 SIM State: ABSENT,ABSENT
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading lock state... OK
 Checking SIM status... OK
 Executing... OK
 Searching Ramdump interface... COM11 detected
 Rebooting phone... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Reading ramdump data from phone... OK
 Calculating... OK
 Now only the MCK(Freeze) code will be calculated. Continue?  No
 To calculate NCK(Network) code perfom the following operations:
     1. Insert the SIM card.
     2. Enter the MCK(Freeze) code.
     3. Remove the SIM card.
     4. Reboot phone.
     5. Try again.
 If you don't have the MCK(Freeze) code, then read it first.
 
 Operation: Read Codes via Server
 Selected model: SM-N986B
 Software version: 43.19
 
 Checking Login and Password... OK
 Balance: 13 crd.
 You have 13 credit(s) left. This operation takes 8 credits. Attention! In case if phone asking MCK code, using this method will consume credits twice - first for MCK code and then for NCK. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-N986B
 Android version: 11
 PDA version: N986BXXU2DUDA
 CSC version: N986BOXM2DUDA
 Phone version: N986BXXU2DUDA
 Product code: SM-N986BZKWGLB
 CSC country code: PHILIPPINES
 CSC sales code: GLB
 Carrier ID: GLB
 Phone SN: RZCR202RN3E
 IMEI: 354255815959236
 HW version: REV0.6
 RF cal date: 20210225
 Chip name: EXYNOS990
 Modem board: SHANNON5123
 Security patch: 2021-05-01
 Boot Warranty bit: 0
 SIM State: ABSENT,ABSENT
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading lock state... OK
 Checking SIM status... OK
 Executing... OK
 Searching Ramdump interface... COM11 detected
 Rebooting phone... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Reading ramdump data from phone... OK
 Calculating... error (1)
 Could not find data. Please try again.
 
 Operation: Read Codes via Server
 Selected model: SM-N986B
 Software version: 43.19
 
 Checking Login and Password... OK
 Balance: 13 crd.
 You have 13 credit(s) left. This operation takes 8 credits. Attention! In case if phone asking MCK code, using this method will consume credits twice - first for MCK code and then for NCK. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-N986B
 Android version: 11
 PDA version: N986BXXU2DUDA
 CSC version: N986BOXM2DUDA
 Phone version: N986BXXU2DUDA
 Product code: SM-N986BZKWGLB
 CSC country code: PHILIPPINES
 CSC sales code: GLB
 Carrier ID: GLB
 Phone SN: RZCR202RN3E
 IMEI: 354255815959236
 HW version: REV0.6
 RF cal date: 20210225
 Chip name: EXYNOS990
 Modem board: SHANNON5123
 Security patch: 2021-05-01
 Boot Warranty bit: 0
 SIM State: ABSENT,ABSENT
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading lock state... OK
 Checking SIM status... OK
 Executing... OK
 Searching Ramdump interface... COM11 detected
 Rebooting phone... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Reading ramdump data from phone... OK
 Calculating... OK
 Now only the MCK(Freeze) code will be calculated. Continue?  Yes
 Searching server... OK
 Waiting for server answer... OK
 Freeze code (MCK):  81582429
 
 To calculate NCK(Network) code perfom the following operations:
     1. Insert the SIM card.
     2. Enter the MCK(Freeze) code.
     3. Remove the SIM card.
     4. Reboot phone.
     5. Try again.
 
 Operation: Read Codes via Server
 Selected model: SM-N986B
 Software version: 43.19
 
 Checking Login and Password... OK
 Balance: 5 crd.
 Not enough credits
 Operation: Read Codes via Server
 Selected model: SM-N986B
 Software version: 43.19
 
 Checking Login and Password... OK
 Balance: 5 crd.
 Not enough credits
 Operation: Info
 Selected model: SM-N986B
 Software version: 43.19
8 crd refunded. Please try again. After every reboot you should enter MCK code.
should i enter MCK even if phone does not ask for mck?
how do i get nck code when software always give mck first?
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