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i nedd refund for unlock not done operation over G960U bit 9 from Tmobile.

 

Operation: Info
 Selected model: SM-G960U
 Software version: 43.23
 
 Searching Samsung modem... not found
 
 Operation: Info
 Selected model: SM-G960U
 Software version: 43.23
 
 Searching Samsung modem... not found
 
 Operation: Info
 Selected model: SM-G960U
 Software version: 43.23
 
 Searching Samsung modem...
 Operation aborted
 
 Operation: Unlock TMB via Server
 Selected model: SM-G960U
 Software version: 43.23
 
 Checking Login and Password... OK
 Balance: 37 crd.
 You have 37 credit(s) left. This operation takes 6 credits. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-G960U
 Android version: 10
 PDA version: G960USQS9FUG2
 CSC version: G960UOYN9FUG2
 Phone version: G960USQS9FUG2
 Product code: SM-G960UZKATMB
 CSC country code: USA
 CSC sales code: TMB
 Carrier ID: TMB
 Phone SN: R28K32SBDJW
 IMEI: 353309092140274
 HW version: REV1.1
 RF cal date: 2018.03.17
 Chip name: SDM845
 Modem board: SDM845
 Security patch: 2021-08-01
 Boot Warranty bit: 0
 SIM State: NETWORK_LOCKED
 Waiting for device to become ready... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Trying to enable diag port... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Searching Samsung diag port... detected COM41
 Reading IMEI... OK
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (5)
 AP version G960USQS9FUG2 is not supported, downgrade if possible
 
 Operation: Flash
 Selected model: SM-G960U
 Software version: 43.23
 
 File analysis... OK
 Total file size: 0x16CA881DC (5834 Mb)
 Searching USB Flash interface... COM58 detected
 Setup connection... OK
 Getting device info... OK
 Reading PIT from phone... OK
 Sending abl.elf.lz4... OK
 Sending xbl.elf.lz4... OK
 Sending xbl_config.elf.lz4... OK
 Sending tz.mbn.lz4... OK
 Sending hyp.mbn.lz4... OK
 Sending devcfg.mbn.lz4... OK
 Sending pmic.elf.lz4... OK
 Sending aop.mbn.lz4... OK
 Sending cmnlib.mbn.lz4... OK
 Sending cmnlib64.mbn.lz4... OK
 Sending keymaster64.mbn.lz4... OK
 Sending qupv3fw.elf.lz4... OK
 Sending sec.dat.lz4... OK
 Sending apdp.mbn.lz4... OK
 Sending msadp.mbn.lz4... OK
 Sending bksecapp.mbn.lz4... OK
 Sending storsec.mbn.lz4... OK
 Sending vaultkeeper.mbn.lz4... OK
 Sending engmode.mbn.lz4... OK
 Sending NON-HLOS.bin.lz4... OK
 Sending boot.img.lz4... OK
 Sending recovery.img.lz4... OK
 Sending vendor.img.ext4.lz4... OK
 Sending system.img.ext4.lz4... OK
 Sending persist.img.ext4.lz4... OK
 Sending dqmdbg.img.ext4.lz4... OK
 Sending carrier.img.ext4.lz4... OK
 Sending modem.bin.lz4... OK
 Sending dspso.bin.lz4... OK
 Sending cache.img.ext4.lz4... OK
 Sending odm.img.ext4.lz4... OK
 Flashing done (time - 00:04:50)
 
 Operation: Unlock TMB via Server
 Selected model: SM-G960U
 Software version: 43.23
 
 Checking Login and Password... OK
 Balance: 37 crd.
 You have 37 credit(s) left. This operation takes 6 credits. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-G960U
 Android version: 10
 PDA version: G960USQS9FUB2
 CSC version: G960UOYN9FUB2
 Phone version: G960USQS9FUB2
 Product code: SM-G960UZKATMB
 CSC country code: USA
 CSC sales code: TMB
 Carrier ID: TMB
 Phone SN: 4f53583854573398
 IMEI: 353309092140274
 HW version: REV1.1
 RF cal date: 2018.03.17
 Chip name: SDM845
 Modem board: SDM845
 Security patch: 2021-02-01
 Boot Warranty bit: 0
 SIM State: ABSENT
 Rebooting phone... OK
 Waiting ADB device... OK
 Rebooting phone... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Trying to enable diag port... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Searching Samsung diag port... detected COM41
 Reading IMEI... OK
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... OK
 Searching Ramdump interface... COM58 detected
 Reading data from phone... OK
 Calculating... OK
 Searching server... OK
 Waiting for server answer... error (1)
 Server error: Hash not found??????
 
 Operation: Read Codes via Server
 Selected model: SM-G960U
 Software version: 43.23
 
 Checking Login and Password... OK
 Balance: 37 crd.
 You have 37 credit(s) left. This operation takes 5 credits. Continue?  Yes
 Waiting for device to become ready... OK
 Reading phone info...
 Model: SM-G960U
 Android version: 10
 PDA version: G960USQS9FUB2
 CSC version: G960UOYN9FUB2
 Phone version: G960USQS9FUB2
 Product code: SM-G960UZKATMB
 CSC country code: USA
 CSC sales code: TMB
 Carrier ID: TMB
 Phone SN: 4f53583854573398
 IMEI: 353309092140274
 HW version: REV1.1
 RF cal date: 2018.03.17
 Chip name: SDM845
 Modem board: SDM845
 Security patch: 2021-02-01
 Boot Warranty bit: 0
 SIM State: ABSENT
 This phone may be locked to TMB and may not unlock via codes Continue?  No
 Operation aborted
 
 Operation: Unlock TMB via Server
 Selected model: SM-G960U
 Software version: 43.23
 
 Checking Login and Password... OK
 Balance: 37 crd.
 You have 37 credit(s) left. This operation takes 6 credits. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-G960U
 Android version: 10
 PDA version: G960USQS9FUB2
 CSC version: G960UOYN9FUB2
 Phone version: G960USQS9FUB2
 Product code: SM-G960UZKATMB
 CSC country code: USA
 CSC sales code: TMB
 Carrier ID: TMB
 Phone SN: 4f53583854573398
 IMEI: 353309092140274
 HW version: REV1.1
 RF cal date: 2018.03.17
 Chip name: SDM845
 Modem board: SDM845
 Security patch: 2021-02-01
 Boot Warranty bit: 0
 SIM State: ABSENT
 Rebooting phone... OK
 Waiting ADB device... OK
 Rebooting phone... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Trying to enable diag port... OK
 Waiting ADB device... timeout
 Phone not found
 
 Operation: Unlock TMB via Server
 Selected model: SM-G960U
 Software version: 43.23
 
 Checking Login and Password... OK
 Balance: 37 crd.
 You have 37 credit(s) left. This operation takes 6 credits. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-G960U
 Android version: 10
 PDA version: G960USQS9FUB2
 CSC version: G960UOYN9FUB2
 Phone version: G960USQS9FUB2
 Product code: SM-G960UZKATMB
 CSC country code: USA
 CSC sales code: TMB
 Carrier ID: TMB
 Phone SN: 4f53583854573398
 IMEI: 353309092140274
 HW version: REV1.1
 RF cal date: 2018.03.17
 Chip name: SDM845
 Modem board: SDM845
 Security patch: 2021-02-01
 Boot Warranty bit: 0
 SIM State: ABSENT
 Waiting for device to become ready... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Trying to enable diag port... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Searching Samsung diag port... detected COM41
 Reading IMEI... OK
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... OK
 Searching Ramdump interface... COM58 detected
 Reading data from phone... OK
 Calculating... OK
 Searching server... OK
 Waiting for server answer... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Initialization zTool Loader... OK
 Running zTool, please wait... error (1 )
 Retry 1...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 2...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 3...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 4...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 5...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 6...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 7...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 8...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 9...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 10...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 
 Operation: Unlock TMB via Server
 Selected model: SM-G960U
 Software version: 43.23
 
 Checking Login and Password... OK
 Balance: 31 crd.
 You have 31 credit(s) left. This operation takes 6 credits. Continue?  No
in Samsung Tool by (140 points)
edited by

1 Answer

0 votes
Hello. Provide log of operation please.
by (90k points)
Operation: Info
 Selected model: SM-G960U
 Software version: 43.23
 
 Searching Samsung modem... not found
 
 Operation: Info
 Selected model: SM-G960U
 Software version: 43.23
 
 Searching Samsung modem... not found
 
 Operation: Info
 Selected model: SM-G960U
 Software version: 43.23
 
 Searching Samsung modem...
 Operation aborted
 
 Operation: Unlock TMB via Server
 Selected model: SM-G960U
 Software version: 43.23
 
 Checking Login and Password... OK
 Balance: 37 crd.
 You have 37 credit(s) left. This operation takes 6 credits. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-G960U
 Android version: 10
 PDA version: G960USQS9FUG2
 CSC version: G960UOYN9FUG2
 Phone version: G960USQS9FUG2
 Product code: SM-G960UZKATMB
 CSC country code: USA
 CSC sales code: TMB
 Carrier ID: TMB
 Phone SN: R28K32SBDJW
 IMEI: 353309092140274
 HW version: REV1.1
 RF cal date: 2018.03.17
 Chip name: SDM845
 Modem board: SDM845
 Security patch: 2021-08-01
 Boot Warranty bit: 0
 SIM State: NETWORK_LOCKED
 Waiting for device to become ready... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Trying to enable diag port... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Searching Samsung diag port... detected COM41
 Reading IMEI... OK
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (5)
 AP version G960USQS9FUG2 is not supported, downgrade if possible
 
 Operation: Flash
 Selected model: SM-G960U
 Software version: 43.23
 
 File analysis... OK
 Total file size: 0x16CA881DC (5834 Mb)
 Searching USB Flash interface... COM58 detected
 Setup connection... OK
 Getting device info... OK
 Reading PIT from phone... OK
 Sending abl.elf.lz4... OK
 Sending xbl.elf.lz4... OK
 Sending xbl_config.elf.lz4... OK
 Sending tz.mbn.lz4... OK
 Sending hyp.mbn.lz4... OK
 Sending devcfg.mbn.lz4... OK
 Sending pmic.elf.lz4... OK
 Sending aop.mbn.lz4... OK
 Sending cmnlib.mbn.lz4... OK
 Sending cmnlib64.mbn.lz4... OK
 Sending keymaster64.mbn.lz4... OK
 Sending qupv3fw.elf.lz4... OK
 Sending sec.dat.lz4... OK
 Sending apdp.mbn.lz4... OK
 Sending msadp.mbn.lz4... OK
 Sending bksecapp.mbn.lz4... OK
 Sending storsec.mbn.lz4... OK
 Sending vaultkeeper.mbn.lz4... OK
 Sending engmode.mbn.lz4... OK
 Sending NON-HLOS.bin.lz4... OK
 Sending boot.img.lz4... OK
 Sending recovery.img.lz4... OK
 Sending vendor.img.ext4.lz4... OK
 Sending system.img.ext4.lz4... OK
 Sending persist.img.ext4.lz4... OK
 Sending dqmdbg.img.ext4.lz4... OK
 Sending carrier.img.ext4.lz4... OK
 Sending modem.bin.lz4... OK
 Sending dspso.bin.lz4... OK
 Sending cache.img.ext4.lz4... OK
 Sending odm.img.ext4.lz4... OK
 Flashing done (time - 00:04:50)
 
 Operation: Unlock TMB via Server
 Selected model: SM-G960U
 Software version: 43.23
 
 Checking Login and Password... OK
 Balance: 37 crd.
 You have 37 credit(s) left. This operation takes 6 credits. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-G960U
 Android version: 10
 PDA version: G960USQS9FUB2
 CSC version: G960UOYN9FUB2
 Phone version: G960USQS9FUB2
 Product code: SM-G960UZKATMB
 CSC country code: USA
 CSC sales code: TMB
 Carrier ID: TMB
 Phone SN: 4f53583854573398
 IMEI: 353309092140274
 HW version: REV1.1
 RF cal date: 2018.03.17
 Chip name: SDM845
 Modem board: SDM845
 Security patch: 2021-02-01
 Boot Warranty bit: 0
 SIM State: ABSENT
 Rebooting phone... OK
 Waiting ADB device... OK
 Rebooting phone... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Trying to enable diag port... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Searching Samsung diag port... detected COM41
 Reading IMEI... OK
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... OK
 Searching Ramdump interface... COM58 detected
 Reading data from phone... OK
 Calculating... OK
 Searching server... OK
 Waiting for server answer... error (1)
 Server error: Hash not found??????
 
 Operation: Read Codes via Server
 Selected model: SM-G960U
 Software version: 43.23
 
 Checking Login and Password... OK
 Balance: 37 crd.
 You have 37 credit(s) left. This operation takes 5 credits. Continue?  Yes
 Waiting for device to become ready... OK
 Reading phone info...
 Model: SM-G960U
 Android version: 10
 PDA version: G960USQS9FUB2
 CSC version: G960UOYN9FUB2
 Phone version: G960USQS9FUB2
 Product code: SM-G960UZKATMB
 CSC country code: USA
 CSC sales code: TMB
 Carrier ID: TMB
 Phone SN: 4f53583854573398
 IMEI: 353309092140274
 HW version: REV1.1
 RF cal date: 2018.03.17
 Chip name: SDM845
 Modem board: SDM845
 Security patch: 2021-02-01
 Boot Warranty bit: 0
 SIM State: ABSENT
 This phone may be locked to TMB and may not unlock via codes Continue?  No
 Operation aborted
 
 Operation: Unlock TMB via Server
 Selected model: SM-G960U
 Software version: 43.23
 
 Checking Login and Password... OK
 Balance: 37 crd.
 You have 37 credit(s) left. This operation takes 6 credits. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-G960U
 Android version: 10
 PDA version: G960USQS9FUB2
 CSC version: G960UOYN9FUB2
 Phone version: G960USQS9FUB2
 Product code: SM-G960UZKATMB
 CSC country code: USA
 CSC sales code: TMB
 Carrier ID: TMB
 Phone SN: 4f53583854573398
 IMEI: 353309092140274
 HW version: REV1.1
 RF cal date: 2018.03.17
 Chip name: SDM845
 Modem board: SDM845
 Security patch: 2021-02-01
 Boot Warranty bit: 0
 SIM State: ABSENT
 Rebooting phone... OK
 Waiting ADB device... OK
 Rebooting phone... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Trying to enable diag port... OK
 Waiting ADB device... timeout
 Phone not found
 
 Operation: Unlock TMB via Server
 Selected model: SM-G960U
 Software version: 43.23
 
 Checking Login and Password... OK
 Balance: 37 crd.
 You have 37 credit(s) left. This operation takes 6 credits. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-G960U
 Android version: 10
 PDA version: G960USQS9FUB2
 CSC version: G960UOYN9FUB2
 Phone version: G960USQS9FUB2
 Product code: SM-G960UZKATMB
 CSC country code: USA
 CSC sales code: TMB
 Carrier ID: TMB
 Phone SN: 4f53583854573398
 IMEI: 353309092140274
 HW version: REV1.1
 RF cal date: 2018.03.17
 Chip name: SDM845
 Modem board: SDM845
 Security patch: 2021-02-01
 Boot Warranty bit: 0
 SIM State: ABSENT
 Waiting for device to become ready... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Trying to enable diag port... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Searching Samsung diag port... detected COM41
 Reading IMEI... OK
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... OK
 Searching Ramdump interface... COM58 detected
 Reading data from phone... OK
 Calculating... OK
 Searching server... OK
 Waiting for server answer... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Initialization zTool Loader... OK
 Running zTool, please wait... error (1 )
 Retry 1...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 2...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 3...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 4...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 5...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 6...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 7...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 8...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 9...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 Retry 10...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.7.-2)
 
 Operation: Unlock TMB via Server
 Selected model: SM-G960U
 Software version: 43.23
 
 Checking Login and Password... OK
 Balance: 31 crd.
 You have 31 credit(s) left. This operation takes 6 credits. Continue?  No
Refunded. Reset phone settings and repeat operation.
Thanks
...