0 votes
Dear

                                    my z3x credit dedcuted 3 time same handset unlock failed and still locked please refund  crd.

username-    zsc_xqeUvWZd

my z3x card sno. 00000a4a

model  -  n950u

imei no .  35850508248625573
in Samsung Tool by (120 points)

1 Answer

0 votes
Hello. Provide logs please.
by (201k points)
check mail already send
If you want to solve your issue here - you should provide logs here at q2a.
Checking Login and Password... OK
 Balance: 17 crd.
 You have 17 credit(s) left. This operation takes 6 credits. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-N950U
 Android version: 9
 PDA version: N950USQU8DUE1
 CSC version: N950UOYN8DUE1
 Phone version: N950USQU8DTG1
 Product code: SM-N950UZKAXAA
 CSC country code: USA
 CSC sales code: TMB
 Carrier ID: TMB
 Phone SN: R28J91QG9LD
 IMEI: 358505082486255
 HW version: REV1.0
 RF cal date: 2017.09.14
 Chip name: MSM8998
 Modem board: MSM8998
 Security patch: 2020-12-01
 Boot Warranty bit: 0
 SIM State: NETWORK_LOCKED
 Waiting for device to become ready... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Trying to enable diag port... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Searching Samsung diag port... detected COM18
 Reading IMEI... OK
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... OK
 Rebooting to upload... OK
 Searching Ramdump interface... COM11 detected
 Reading data from phone... OK
 Calculating... OK
 Searching server... OK
 Waiting for server answer... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... error (0.)
 Retry 1...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.12.0)
 Retry 2...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.12.0)
 Retry 3...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.12.0)
 Retry 4...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.12.0)
 Retry 5...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.12.0)
 Retry 6...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.12.0)
 Retry 7...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.12.0)
 Retry 8...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.12.0)
 Retry 9...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.12.0)
 Retry 10...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.12.0)
 
 Operation: Unlock AppLock (TMB/ATT) via Server
 Selected model: SM-N950U
 Selected port: COM34 USB Serial Port
 Software version: 43.27
 
 Checking Login and Password... OK
 Balance: 11 crd.
 You have 11 credit(s) left. This operation takes 6 credits. Continue?  No
 Operation: Unlock AppLock (TMB/ATT) via Server
 Selected model: SM-N950U
 Selected port: COM34 USB Serial Port
 Software version: 43.27
 
 Checking Login and Password... OK
 Balance: 11 crd.
 You have 11 credit(s) left. This operation takes 6 credits. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-N950U
 Android version: 9
 PDA version: N950USQU8DUE1
 CSC version: N950UOYN8DUE1
 Phone version: N950USQU8DTG1
 Product code: SM-N950UZKAXAA
 CSC country code: USA
 CSC sales code: TMB
 Carrier ID: TMB
 Phone SN: R28J91QG9LD
 IMEI: 358505082486255
 HW version: REV1.0
 RF cal date: 2017.09.14
 Chip name: MSM8998
 Modem board: MSM8998
 Security patch: 2020-12-01
 Boot Warranty bit: 0
 SIM State: NETWORK_LOCKED
 Waiting for device to become ready... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Trying to enable diag port... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Searching Samsung diag port... detected COM18
 Reading IMEI... OK
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... OK
 Rebooting to upload... OK
 Searching Ramdump interface... COM21 detected
 Reading data from phone... OK
 Calculating... OK
 Searching server... OK
 Waiting for server answer... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... error (0.)
 Retry 1...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.12.0)
 Retry 2...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.12.0)
 Retry 3...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.12.0)
 Retry 4...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.12.0)
 Retry 5...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.12.0)
 Retry 6...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.12.0)
 Retry 7...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.12.0)
 Retry 8...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.12.0)
 Retry 9...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.12.0)
 Retry 10...
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... error (4.12.0)
Checking Login and Password... OK
 Balance: 22 crd.
 You have 22 credit(s) left. This operation takes 5 credits. Continue?  Yes
 Waiting for device to become ready... OK
 Reading phone info...
 Model: SM-N950U
 Android version: 9
 PDA version: N950USQU8DUE1
 CSC version: N950UOYN8DUE1
 Phone version: N950USQU8DUE1
 Product code: SM-N950UZKAXAA
 CSC country code: USA
 CSC sales code: TMB
 Carrier ID: TMB
 Phone SN: R28J91QG9LD
 IMEI: 358505082486255
 HW version: REV1.0
 RF cal date: 2017.09.14
 Chip name: MSM8998
 Modem board: MSM8998
 Security patch: 2020-12-01
 Boot Warranty bit: 0
 SIM State: NETWORK_LOCKED
 This phone may be locked to TMB and may not unlock via codes Continue?  Yes
 Initialization zTool... OK
 Running zTool, please wait... OK
 Trying to enable diag port... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Searching Samsung diag port... detected COM18
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Executing... OK
 Searching Ramdump interface... COM11 detected
 Reading data from phone... OK
 Calculating... OK
 Searching server... OK
 Waiting for server answer... OK
 Freeze code: 25257164
 NET lock: 17415193
 SUB lock: 00000000
 SP lock: 00000000
 CP lock: 00000000
 For check lock status: *#7465625#
Refunded for 4.12.0 error. Reset settings and repeat operation via Unlock AppLock (TMB/ATT) via Server method.
this is also same handset check log still locked

Checking Login and Password... OK
 Balance: 22 crd.
 You have 22 credit(s) left. This operation takes 5 credits. Continue?  Yes
 Waiting for device to become ready... OK
 Reading phone info...
 Model: SM-N950U
 Android version: 9
 PDA version: N950USQU8DUE1
 CSC version: N950UOYN8DUE1
 Phone version: N950USQU8DUE1
 Product code: SM-N950UZKAXAA
 CSC country code: USA
 CSC sales code: TMB
 Carrier ID: TMB
 Phone SN: R28J91QG9LD
 IMEI: 358505082486255
 HW version: REV1.0
 RF cal date: 2017.09.14
 Chip name: MSM8998
 Modem board: MSM8998
 Security patch: 2020-12-01
 Boot Warranty bit: 0
 SIM State: NETWORK_LOCKED
 This phone may be locked to TMB and may not unlock via codes Continue?  Yes
 Initialization zTool... OK
 Running zTool, please wait... OK
 Trying to enable diag port... OK
 Waiting ADB device... OK
 Waiting for device to become ready... OK
 Searching Samsung diag port... detected COM18
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Executing... OK
 Searching Ramdump interface... COM11 detected
 Reading data from phone... OK
 Calculating... OK
 Searching server... OK
 Waiting for server answer... OK
 Freeze code: 25257164
 NET lock: 17415193
 SUB lock: 00000000
 SP lock: 00000000
 CP lock: 00000000
 For check lock status: *#7465625#

- This phone may be locked to TMB and may not unlock via codes Continue?  

- Yes

...