What do I need to do? here is the log:
Operation: Unlock
Selected model: SM-A025U
Software version: 43.27
Checking Login and Password... OK
Balance: 19 crd.
You have 19 credit(s) left. This operation takes 10 credits. Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-A025U
Android version: 11
PDA version: A025USQU1BUH2
CSC version: A025UOYN1BUH2
Phone version: A025USQU1BUH2
Product code: SM2A025UZKADSH
CSC country code: USA
CSC sales code: DSH
Carrier ID: DSH
Phone SN: R9HR80432LK
IMEI: 350471703485481
HW version: REV1.0
RF cal date: 2021.08.05
Chip name: SDM450
Modem board: SDM450
Security patch: 2021-08-01
SIM State: CARD_IO_ERROR
Rebooting phone... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Reading IMEI... OK
Initialization zTool Loader... OK
Running zTool, please wait... OK
Loading... OK
Initialization zTool... OK
Running zTool, please wait... OK
Checking network lock status... UNKNOWN
Reading data from phone... error (1.0.0.5.3)
Reboot your phone and try again
Done with Samsung Tool PRO v.43.27 [SM-A025U,Unlock]