0 votes
please solve my problem!
Operation: Repair Aug 2019
Selected model: SM-T585
Software version: 44.4

Waiting ADB device... OK
Reading phone info...
Model: SM-T585
Android version: 8.1.0
PDA version: T585XXS7CUI2
CSC version: T585ITV7CUI2
Phone version: T585XXS7CUI2
Product code: SM-T585NZAEITV
CSC country code: ITALY
CSC sales code: ITV
Phone SN: R52K206ST4P
IMEI: 352807081789044
HW version: MP 0.500
RF cal date: 20180205
Chip name: EXYNOS7870
Modem board: SHANNON315
Security patch: 2020-04-01
Boot Warranty bit: 1
SIM State: ABSENT
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching server... OK
Checking server answer... modem required
Checking Super user right... true
Detecting MODEM... OK
Reading MODEM... OK
Searching server... OK
Waiting for server answer... error (0)
Server error: Internal server error
Done with Samsung Tool PRO v.44.4 [SM-T585,Repair Aug 2019]

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Operation: Repair Nov 2019
Selected model: SM-T585
Software version: 44.4

Waiting ADB device... OK
Reading phone info...
Model: SM-T585
Android version: 8.1.0
PDA version: T585XXS7CUI2
CSC version: T585ITV7CUI2
Phone version: T585XXS7CUI2
Product code: SM-T585NZAEITV
CSC country code: ITALY
CSC sales code: ITV
Phone SN: R52K206ST4P
IMEI: 352807081789044
HW version: MP 0.500
RF cal date: 20180205
Chip name: EXYNOS7870
Modem board: SHANNON315
Security patch: 2020-04-01
Boot Warranty bit: 1
SIM State: ABSENT
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching server... OK
Checking server answer... modem required
There is no information about this firmware on the server.
Done with Samsung Tool PRO v.44.4 [SM-T585,Repair Nov 2019]

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what should i do?
in Samsung Tool by (270 points)

1 Answer

0 votes
Hello. We will add this firmware for support soon.
by (200k points)
...