z3x card not found problem

Question

I will greet you. I have some problems with z3x, every time I start the samsung tool application, it gives me the error of not finding the card, I open the shell application and I give the card info, the same problem, I do not see the card. I connect again after which it goes.What to do?

Answer 1

If you have a problem - SMARTCARD not detected/Program Damaged while running software.

1. Try clean SMARTCARD pins. Try using another reader for SMARTCARD. Try reinstall drivers. Try use another PC.
2. Disconnect all other boxes, dongles and try to use function repair dead card.

Try these steps:

1. Disconnect card
2. Run shell, Hardware wizard, Repair Dead Card should be available (because no card connected)
3. Connect card and then click Next (with Repair option selected)
4. Update card firmware and activate all products and close Wizard
5. Launch Samsung Tool