soporte

Question

ISE  UNA LIBERACION DE UN TELEFONO EN LA CUAL  ME SALE PROCESO EXITOSO ME CONSUME 1 CREDITO PERO ME SIGUE PIDIENDO EL CODIGO NCK LO CUAL NO ME LA DIO Y QUERIA CONSULTAR SI HAY LA POSIBILIDAD DE QUE ME RECRESEN EL CREDITO QUE SE CONSUMIO

Answer 1

Hello.

 

Insert the SIM card and enter the code 0000000000000000 (MCK or NCK)

Comments

Operation: Direct Unlock
 Selected model: SM-A042M
 Software version: 45.14
 
 Checking Login and Password... OK
 Balance: 25 crd.
 You have 25 credit(s) left. This operation takes 1 credits. Continue?  Yes
 Searching Samsung modem... detected COM21
 Reading phone info...
 Model: SM-A042M
 AP version: A042MUBU1AVJ2
 CSC version: A042MOWA1AVJ2
 CP version: A042MUBU1AVJ1
 OS version: 12
 Product code: CDR
 Phone SN: R8YTB10VM8M
 IMEI: 351536633173305
 Unique number: H154450302B8CBD29C69
 Checking avaiable method... error (5)
 
 Operation: Direct Unlock
 Selected model: SM-A042M
 Software version: 45.14
 
 Checking Login and Password... OK
 Balance: 25 crd.
 You have 25 credit(s) left. This operation takes 1 credits. Continue?  Yes
 Searching Samsung modem... detected COM21
 Reading phone info...
 Model: SM-A042M
 AP version: A042MUBU1AVJ2
 CSC version: A042MOWA1AVJ2
 CP version: A042MUBU1AVJ1
 OS version: 12
 Product code: CDR
 Phone SN: R8YTB10VM8M
 IMEI: 351536633173305
 Unique number: H154450302B8CBD29C69
 Checking avaiable method... error (2)
 
 Operation: Direct Unlock
 Selected model: SM-A042M
 Software version: 45.14
 
 Checking Login and Password... OK
 Balance: 25 crd.
 You have 25 credit(s) left. This operation takes 1 credits. Continue?  Yes
 Searching Samsung modem... detected COM21
 Reading phone info...
 Model: SM-A042M
 AP version: A042MUBU1AVJ2
 CSC version: A042MOWA1AVJ2
 CP version: A042MUBU1AVJ1
 OS version: 12
 Product code: CDR
 Phone SN: R8YTB10VM8M
 IMEI: 351536633173305
 Unique number: H154450302B8CBD29C69
 Checking avaiable method... OK
 Reading carrier id... [CDR] ... OK
 Checking phone... OK
 Preparing data... OK
 Searching server... OK
 Waiting for server answer... OK
 Unlocking... OK
 Insert the SIM card and enter the code 0000000000000000 (MCK or NCK)
 
 Operation: Direct Unlock
 Selected model: SM-A042M
 Software version: 45.14
 
 Checking Login and Password... OK
 Balance: 24 crd.
 You have 24 credit(s) left. This operation takes 1 credits. Continue?  No

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y no me sale la opcion para intruducir el codigo