Please add more details, to prove that the activations belongs to you:
- Old and new card serial numbers in text format.
- screenshots with card info of both and smart-card activations which must be moved (if old card dead provide only new card screenshot)
- Smart cards photos from both sides
- date of successful work done of smart-card using credits (sever connect)
if you don't have a credit account, date of last action downloading (firmware, program updates)
- Photos of Z3X box/dongle, Easy JTAG box, pandora box
- your IP address