Please be as specific as possible, post logs or login, so we could help you.
Read the following rules, before contacting sales @z3x-team.com
Rules of credits code reading.
- If codes delivered by software the codes are 100% correct.
- If the software has started reading and not delivered due to the internet connection then contacts with sales @z3x-team.com for codes any time or you can repeat the operation.
- if happens double credits charge for the same phone - not worry - just send email to sales @z3x-team.com
- For codes request need: 1. Phone SN, 2.Login 3. Log
Please check credits history using before you sending an email about credits duplicate recalculation, save your time and team time.
DO NOT READ CODES FOR VERIZON OR SPRINT OR TMB PHONES. DO NOT LOSE YOUR TIME AND CREDITS. WE DO NOT REFUND CODE.
These PHONES ARE NOT ACCEPT NORMAL FREZZZ OR NETWORK CODES.
Rules of Direct unlock TMB
If something happens with the phone unlock - send emails max 48hours after job done to sales @z3x-team.com
For credits recalculating balance request need:
- Phone SN
- Login
- Logs
