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LOG attachment
 

 z3x consumed credits and not released

make a mistake but if you consumed credits
 
Checking Login and Password... Listo
Ballance: 21 crd.
You have 21 credit(s) left. This operation takes 5 credits.Continue?  Si
Waiting for device to become ready... Listo
Leyendo información del teléfono ...
Modelo: SM-N975U
Android version: 9
PDA version: N975USQS2ASJ8
CSC version: N975UOYN2ASJ8
Versión del telefono: N975USQS2ASJ8
Código del Producto: SM2N975UZKAATT
Código de país CSC: USA
Código de Venta CSC: ATT
Phone SN: RF8M72ZJPQA
IMEI: 356626100277781
HW version: REV1.0
RF cal date: 2019.07.18
Chip name: SM8150
Módem: SM8150
Security patch: 2019-11-01
Boot Warranty bit: 0
SIM State: LOADED
Reiniciando teléfono ... Listo
Waiting ADB device... Listo
Waiting for device to become ready... Listo
Initialization zTool... Listo
Running zTool, please wait... Listo
Lectura de datos desde el teléfono ... Listo
Buscando servidor... Listo
Waiting for server answer... Listo
Calculando... error (1)
Reboot phone and try again.
Check ADB drivers, USB cable. Don't use USB Hubs
If this repeated then reflash phone and make factory reset.

Done with Samsung Tool PRO v.38.11
in Samsung Tool by (180 points)

2 Answers

0 votes

Hello, there may be a problem with the new security release. 

But you can try to flash modem from COMBINATION_FAC_FA90_N975USQU2ASJ3.zip  combination.

And after that read codes again, the server will not charge twice for the same phone.

In case of double credits taken, write here and we'll refund.

by (102k points)
I already tried and it makes me an error
Operation: Flash
Selected model: SM-N975U
Software version: 38.11

File Analysis ... Ready
Total file size: 0x0531D200 (83 Mb)
Searching USB Flash interface ... COM102 detected
Set up connection ... Ready
Getting device info ... Ready
Reading PIT from phone ... Ready
Shipping modem.bin ... timeout error ended

Done with Samsung Tool PRO v.38.11
 
0 votes
Credits refunded on your account.
by (102k points)
...