usename and password how do I get 1 please help

Question

Hi there can anyone help me the 1st time using my Box for unlocking and S9 and S10 asking me for usename and password how do I get 1 please help

Answer 1

Hello, it means for unlocking these models need to have a Z3X account with server credits on it.

Server Credits enable you to unlock the latest Samsung & LG phones by reading the unlock codes from the phone safely and quickly - without the need to root (void KNOX flag) and risk of bootloop (take 5-15 credits, depending on model). 

Also, starting from 37 versions of Samsung tool to repair IMEI, and some other operations with phones you need to have an account with credits on it, to can authorize on the server. The number of credits in the account does not matter, but must be more than zero. It’s free, credits will not be charged.

Without this, you won't be able to use the new solution.

Here you can read more details about using credits. 

You can buy a new credit account or refill credits to an existing one you have. Inform your sales manager about it while ordering the item. Otherwise, the system will automatically create a new account for z3x credits.

Please be attentive as there is no possibility of combining credits from two different accounts.

Please, note:

1. If your seller is not present in the list, you buy credits at your own risk.
2. Do not share your credit account password with anyone else.
3. We recommend you to attach the credit account to your z3x card immediately after purchase.

These simple rules will help to save your time and money.

Here is the reseller list :

GsmEasy
Country: China, Hong Kong 
Web https://www.imei.us . ( Instant Avalable Z3x Unlock Credits)
Web https://www.gsmeasyshop.com
E-mail info.gsmeasy@gmail.com
Phone 8613926070786
Skype gsmeasy
WhatsUp 008613926070786
QQ 414671997
Sonork 100.1576815

GsmServer
Country: Hong Kong and WorldWide 
Web https://www.gsmserver.com . (Buy Z3x Unlock Credits Online)
E-mail info.gsmserver.com
Phone: +85239733882
Skype: gsmserver.com, sonnka123456, ventasgsm.es
WhatsUp/viber: 
+380671258752
+380677470832
+380730019516
Sonork: 100.85899, 100.1587356,
100.106806

SimSim Electronics LLC
location: Dubai, UAE
Phone: +971 4 2727113
ICQ: 129081860
Sonork: 100.37251
E-mail: hamsfazil @ gmail.com
Skype: hams.fazil 

GsmSalman
Country: Pakistan, UAE "Dubai"
Contact person Muhammad Salman
Web http://www.gsmfastest.com
E-mail admin@gsmfastest.com
Phone +923007859995
Skype GsmSalman
WhatsUp +923007859995
Viber +923007859995
Sonork 100.1601293