0 votes
Double charge for the same mobile

I send mail to support with detail.

Thanks
Ballance: 30 crd.
You have 30 credit(s) left. This operation takes 5 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-J727VPP
Android version: 8.1.0
PDA version: J727VPPVRS2BRK1
CSC version: J727VPPVZW2BRK1
Phone version: J727VPPVRS2BRK1
Product code: SM2J727VZKPVZW
CSC country code: USA
CSC sales code: VZW
Phone SN: R28J30YHMXD
IMEI: *******************
HW version: J727V.02
RF cal date: 2017.03.09
Chip name: MSM8953
Modem board: MSM8953
Security patch: 2018-11-01
Boot Warranty bit: 0
SIM State: NETWORK_LOCKED
Rebooting phone... OK
Waiting ADB device... OK
Rebooting phone... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching Ramdump interface... COM45 detected
Reading data from phone... OK
Calculating... OK
Searching server... error
could not connect to server

Operation: Read Codes via Server
Selected model: SM-J727VPP
Selected port: COM280 Easy Jtag Control Port
Software version: 38.11

Checking Login and Password... OK
Ballance: 25 crd.
You have 25 credit(s) left. This operation takes 5 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-J727VPP
Android version: 8.1.0
PDA version: J727VPPVRS2BRK1
CSC version: J727VPPVZW2BRK1
Phone version: J727VPPVRS2BRK1
Product code: SM2J727VZKPVZW
CSC country code: USA
CSC sales code: VZW
Phone SN: R28J30YHMXD
IMEI: ******************
HW version: J727V.02
RF cal date: 2017.03.09
Chip name: MSM8953
Modem board: MSM8953
Security patch: 2018-11-01
Boot Warranty bit: 0
SIM State: ABSENT
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching Ramdump interface... COM45 detected
Reading data from phone... OK
Calculating... OK
Searching server... OK
Waiting for server answer... OK
Freeze code: 81806317
NET lock: 13791315
SUB lock: 00000000
SP lock: 00000000
CP lock: 00000000
For check lock status: *#7465625#
in General questions by (130 points)

1 Answer

0 votes
Hello, credits refunded on your account.
by (102k points)
...