Where to ask refund for 5 credits consumed a705FN/ds unlock error

Question

Where to ask refund for 5 credits consumed a705FN/ds unlock error

Dear z3x team

Where do we ask for refund for unsuccessful unlock of samsung a705fn/ds that comes out with error and yet 5 credits is consumed?

Thank you

Checking Login and Password... OK
Ballance: 45 crd.
You have 45 credit(s) left. This operation takes 5 credits.Continue? Yes
Waiting for device to become ready... OK
Reading phone info...
Model: SM-A705FN
Android version: 9
PDA version: A705FNXXU4ASK6
CSC version: A705FNOJM4ASK6
Phone version: A705FNXXU4ASK6
Product code: SM-A705FZOUKSA
CSC country code: KSA
CSC sales code: KSA
Phone SN: R58MA5PZLLA
IMEI: 352029118355828
HW version: MP 0.400
RF cal date: 2019.10.24
Chip name: SM6150
Modem board: SM6150
Security patch: 2019-11-01
Boot Warranty bit: 0
SIM State: ABSENT,ABSENT
Rebooting phone... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching server... OK
Waiting for server answer... OK
Calculating... error (1)
Reboot phone and try again.
Check ADB drivers, USB cable. Don't use USB Hubs
If this repeated then reflash phone and make factory reset.

asked Jan 18, 2020 in Samsung Tool by motchi26 (210 points)

Where to ask refund for 5 credits consumed a705FN/ds unlock error

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