ERROR error error (5 1 NG) Done with Samsung Tool PRO v.39.4

Question

Hi.

I am trying to unlock a Samsung S10e Sprint G970U and it gives me this error message.

If anyone can help me I will thank you.

Answer 1

Hello,

MSL is a special unlock code.
With Z3X you are able to write that code into your phone and it can be unlocked.
Master Subsidy Lock (MSL) in the case of Samsung phones is the code that allows access to the engineering menu or service menu either to activate the UART - COM port or certain service modes on the phones so that it can carry out the security bypass process and then the sim unlock.

Z3X does not sell MSL codes.

In short, what the MSL does is reset the security of the phone in order to unlock it.
As soon as you enter this code through a box or software, you will only have to enter a generic code like 11111111 or 00000000 or 12345678
When you have MSL code and the MSL code process supported on your device:
1. connect your phone to the computer and start Samsung tool software.
2. click on the MSL unlock button
3. add the code and follow the instructions.

Comments

hello, a query. I still can't unlock this phone but now with the new Z3X updates it gives me this error

 

 

Checking Login and Password... OK
Ballance: 30 crd.
You have 30 credit(s) left. This operation takes 8 credits.Continue?  Yes
Waiting for device to become ready... OK
Reading phone info...
Model: SM-G970U
Android version: 10
PDA version: G970USQS4DTG1
CSC version: G970UOYN4DTG1
Phone version: G970USQS4DTG1
Product code: Not Active
CSC country code: USA
CSC sales code: SPR
Phone SN: R58M239EJXE
IMEI: 352808100805456
HW version: SM8150.00
RF cal date: 2019.02.21
Chip name: SM8150
Modem board: SM8150
Security patch: 2020-08-01
Boot Warranty bit: 0
SIM State: ABSENT
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... error (0 5.1)
Reboot phone and try again.
Check ADB drivers, USB cable. Don't use USB Hubs
If this repeated then reflash phone and make factory reset.

Done with Samsung Tool PRO v.41.3

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Hello, unfortunately, Samsung  G970U bit 4 SPR is not supported for unlocking at this moment.

To find out unlock prices and which firmware versions were successful by users you can follow the link and see the model you are interested in.