Im looking for info because 2 weeks ago i made an unlock with samsung tool for a J327T1 Bit 3, it cost 5 credits, and now the client came back with the same phone to tell me the phone its still locked, when i check it say network locked again, i put it on samsung tool again and it cost me 5 credits again, same phone, same imei. How i make a reclamation, i have the log and pictures about clients phone imei info, where i have to addres to solve this problem? Best Regards.