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I have the following topic, my smart card suddenly stopped working, it shows me a smart card not found message. I have bought another smart card but now I need the credits that I had on my old card. is this possible ?
in Samsung Tool by (120 points)

1 Answer

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Hello, have you tried all the steps below with your old card?

If you have a problem - SMARTCARD not detected/Program Damaged while running software.

1. Try clean SMARTCARD pins. Try using another reader for SMARTCARD. Try reinstall drivers. Try to use another PC.
2. Disconnect all other boxes, dongles and try to use function repair dead card.

Try these steps:

  1. Disconnect card
  2. Run shell, Hardware wizard, Repair Dead Card should be available (because no card connected)
  3. Connect card and then click Next (with Repair option selected)
  4. Update card firmware and activate all products and close Wizard
  5. Launch Samsung Tool



by (102k points)