Hello How do I recover 10 credits lost LG K550 unlock fail

Question

LG K550 UNLOCK FAIL

LG 2-3G Tool v9.76
Modelos compatibles: 1701

Modo: Normal
Modelo: LGK550AT
Versión de compilación: 9 de enero de 201911: 21: 04 09 de agosto de 201723: 00: 00LGK550AT
Versión de software: MPSS.JO.1.2.c2.1 -00028-8937_GENNS_PACK-1.109862.1
IMEI: 35826907362069-1
Dirección BlueTooth: 00: 00: 00: 00: 00: 00
Código de teléfono:
Transcurrido: 3 seg. -> (v9.76)

Modo: Normal
Modelo: LGK550AT
Versión de compilación: 9 de enero de 201911: 21: 04 09 de agosto de 201723: 00: 00
Versión del software LGK550AT: MPSS.JO.1.2.c2.1-00028-8937_GENNS_PACK-1.109862.1
IMEI: 35826907362069-1
Dirección BlueTooth: 00: 00: 00: 00: 00: 00
Código de teléfono:
Transcurrido: 2 seg. -> (v9.76)

Comprobando nombre de usuario y contraseña ... Aceptar
Equilibrio: 0 crd.
No hay suficientes créditos
Modo: Normal
Modelo: LGK550AT
Versión de compilación: 9 de enero de 201911: 21: 04 09 de agosto de 201723: 00: 00
Versión de software de LGK550AT: MPSS.JO.1.2.c2.1-00028-8937_GENNS_PACK-1.109862.1
IMEI: 35826907362069-1
Dirección de BlueTooth: 00: 00: 00: 00: 00: 00
Código de teléfono:
Transcurrido: 10 segundos. -> (v9.76)

Answer 1

Hello. Where is log of unlock operation?

Comments

29/10/2020 3:13:54 p. m.: Mode: Normal
29/10/2020 3:13:54 p. m.: Model: LGK550AT
29/10/2020 3:13:54 p. m.: Build version:  Jan  9 201911:21:04Aug 09 201723:00:00LGK550AT
29/10/2020 3:13:55 p. m.: SW Version: MPSS.JO.1.2.c2.1-00028-8937_GENNS_PACK-1.109862.1
29/10/2020 3:13:55 p. m.: IMEI: 35826907362069-1
29/10/2020 3:13:55 p. m.: BlueTooth Address: 00:00:00:00:00:00
29/10/2020 3:13:55 p. m.: Phone Code:
29/10/2020 3:13:55 p. m.: Elapsed: 1 secs. --> (v9.76)
29/10/2020 3:13:55 p. m.:  
29/10/2020 3:13:56 p. m.: Checking Login and Password...
29/10/2020 3:13:58 p. m.: OK
29/10/2020 3:13:58 p. m.: Ballance:
29/10/2020 3:13:58 p. m.: 10 crd.
29/10/2020 3:14:01 p. m.: You have 10 credit(s) left. This operation takes 10 credits.Continue?
29/10/2020 3:14:01 p. m.:  Yes
29/10/2020 3:14:07 p. m.: Searching modem interface...
29/10/2020 3:14:07 p. m.: found COM4
29/10/2020 3:14:07 p. m.: Reading data from phone...
29/10/2020 3:14:07 p. m.: OK
29/10/2020 3:14:07 p. m.: IMEI: 358269073620691
29/10/2020 3:14:12 p. m.: Checking root rights...
29/10/2020 3:14:13 p. m.: OK
29/10/2020 3:14:13 p. m.: Writing zTool...
29/10/2020 3:14:14 p. m.: OK
29/10/2020 3:14:14 p. m.: SW Version: K55020m
29/10/2020 3:14:15 p. m.: Initialization zTool...
29/10/2020 3:15:39 p. m.: OK
29/10/2020 3:15:39 p. m.: Reading data from phone...
29/10/2020 3:16:20 p. m.: OK
29/10/2020 3:16:20 p. m.: Calculating...
29/10/2020 3:16:23 p. m.: OK
29/10/2020 3:16:23 p. m.: Searching server...
29/10/2020 3:17:53 p. m.: OK
29/10/2020 3:17:53 p. m.: Waiting for server answer...
29/10/2020 3:17:56 p. m.: OK

after he said response from the server ok but he never did anything, you can see at the end of the logo

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All logs you can find in lgtool folder. Attach here correct log with unsecsessful unlock operation.

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Its not full log. I dont see end of the operation.

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Okay, no problem, it is not the first one that I lose credits with the z3x, there is no more operation logo, it was left in response from the server, ok, and it did not pass from there

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I also think that you see the operations on the server, the z3x program froze at that point and did not do anything else, so there is no more operation logo

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Dont worry about credits, tomorrow ill ask lgtool dev, because today is too late, he will recheck your case and then we will solve your problem :)

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Thanks I have the client waiting for his LG unlock and the one who sells me credits I will not see him until Monday

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Hello again :) We refunded your credits, please try again.

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ok thanks i will try and let you know

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Mode: Normal
Model: LGK550AT
Build version:  Jan  9 201911:21:04Aug 09 201723:00:00LGK550AT
SW Version: MPSS.JO.1.2.c2.1-00028-8937_GENNS_PACK-1.109862.1
IMEI: 35826907362069-1
BlueTooth Address: 00:00:00:00:00:00
Phone Code:
Elapsed: 1 secs. --> (v9.76)
 
Checking Login and Password... OK
Ballance: 10 crd.
You have 10 credit(s) left. This operation takes 10 credits.Continue?  Yes
Searching modem interface... found COM4
Reading data from phone... OK
IMEI: 358269073620691
Checking root rights... OK
Writing zTool... OK
SW Version: K55020m
Initialization zTool... OK
Reading data from phone... OK
Calculating... OK
Searching server... OK
Waiting for server answer... OK
Initialization zTool... OK
Reading data from phone... OK
Unlocking done
Elapsed: 138 secs. --> (v9.76)
 
Now redy, thanks

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You are always welcome :)