Question

I did not unlock it and the credits were consumed on two occasions A205U

Answer 1

Hello. Attach please photo: settings - about phone - software info - service provider sw versions

Comments

 

thanks

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verify the user and the refund is not received

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Attach please one more photo: settings - system updates. Thanls.

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good day

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Hello again. Thanks for photo. We refunded your credits.

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Hello, I sent you the two logos because it was two times that I charged 10 credit in one operation and 10 in another, I repeated the operation thinking that I would unlock it without charging again as the imei was already registered with an attempt.

but what he did was charge again and did not unblock it either.

you only need to refund 10 credit

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Hello. Refunded.

Answer 2

Hello again. If you still have phone in hands, update it to 10 android and repeat unlock. Post result here.