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Hello, i tried to unlock an lg k500um, i tried the first time and i got an error, took my credits but the phone wasn't unlock, i tried againt took my credits but now the phone is unlock, i need please the refund of the first try i did.

Thanks
Model: LG K500UM
Port: COM108
Operation: Direct Unlock

Checking Login and Password... OK
Ballance: 30 crd.
You have 30 credit(s) left. This operation takes 10 credits.Continue? Yes
Model name: LM-K500UM
Software verion: K500UM10f
Android verion: 9
Target operator: LAO
Target country: COM
Chipset: mt6765
IMEI: 352488118337907
Serial: VP05S200702000766
Reading data from phone... OK
Searching server... OK
Waiting for server answer... OK
Executing... OK
Rebooting... OK
Waiting phone... OK
Phone found at COM41
Laf cmd info: send LAF_CMD_HELLO, retry #1
Laf cmd info: send LAF_CMD_HELLO, retry #2
Laf cmd info: send LAF_CMD_HELLO, retry #3
Laf cmd error: LAF_CMD_HELLO could not write.
Elapsed: 35 secs. --> (v9.79)
in LG Tool by (150 points)

2 Answers

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Hello. Check your account history, credits charged only once.
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