cannot login to server

Question

hello,my z3x cannot download any file for 1 week a go,its say cannot login to server

 

my card number 0002-8FF0

 

please help me thank you

Answer 1

Hello, please provide your public IP from this link

 

Comments

My Public IPv4 is: 112.78.178.120

Answer 2

Hello. Unbanned. Check now.

Comments

hello,still cannot login

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Hello.  Please disable vpn if enabled, visit ping.eu and attach ip from this site. If ip the same as you attached before, possible reason in your isp or firewall/antivirus.