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Please help. I have the Z3X Box, activated for Samsung Pro, and the LG is now giving a card not found

I tried another box that is working properly. Is it possible to transfer the activation to the Z3x Pro box that is not activated

Because I can't find an empty sim in Jordan, and I don't have an address to buy online



in Samsung Tool by (140 points)

1 Answer

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If you have a problem - SMARTCARD not detected/Program Damaged while running software.

1. Try clean SMARTCARD pins. Try using another reader for SMARTCARD. Try reinstall drivers. Try to use another PC.
2. Disconnect all other boxes, dongles and try to use the function repair dead card.

Try these steps:

  1. Disconnect card
  2. Run shell, Hardware wizard, Repair Dead Card should be available (because no card connected)
  3. Connect card and then click Next (with Repair option selected)
  4. Update card firmware and activate all products and close Wizard
  5. Launch Samsung Tool
by (102k points)
I tried it all and it did not work Can I transfer the activation to another box, the old z3x is not activated pro I have an old box or buy a new box activated with the pro only and you add the LG Please help with that
Please transfer the damaged card information to the second card Thank you Z3X Team

To transfer the activation, the request must contain the following data:

  1. serial numbers of both old and new smart-card
  2. activations which must be moved
  3. date of successful work done of damaged smart-card using credits (sever connect)
  4. or, if you don't have a credit account, the date of last action downloading (firmware, program updates)
  5. and as well add a picture of the Z3X box/dongle and damaged smart-card.


Damaged card information
sn: 000362D4 last used : 1/18/2021 12:53:12 pm
 The last  successful operations

Activate Samsung Pro and LG, transfer the activation to the new card

New card information

Card SN - 0002A517