refund credit please unlock K300am

Question

Hello good day support, I am writing to you to help me with the refund of 10 credits consumed by Lg Tool since I did not finish the process of unlocking a Lg K300am and it consumed the credits, it gave me an error imei 353953113886819
My username is 

Answer 1

Hello. Attach please full log of operation.

Comments

05/02/2021 11:44:35: LG 2-3G Tool v9.78
05/02/2021 11:44:36: modelos soportados: 1710
05/02/2021 11:44:36:
05/02/2021 11:51:09: modelo LG K300AM
05/02/2021 11:51:09: Puerto: COM286
05/02/2021 11:51:09: Operation: Direct Unlock
05/02/2021 11:51:09:
05/02/2021 11:51:12: Checking Login and Password...
05/02/2021 11:51:15: OK
05/02/2021 11:51:15: Ballance:
05/02/2021 11:51:15: 19 crd.
05/02/2021 11:51:18: You have 19 credit(s) left. This operation takes 10 credits.Continuar?
05/02/2021 11:51:18:  Yes
05/02/2021 11:51:19: Model name: LM-K300AM
05/02/2021 11:51:19: Software verion: K300AM10h
05/02/2021 11:51:19: Android verion: 10
05/02/2021 11:51:19: Target operator: LAO
05/02/2021 11:51:19: Target country: COM
05/02/2021 11:51:19: Chipset: mt6765
05/02/2021 11:51:19: IMEI: 353953113886819
05/02/2021 11:51:19: Serial: DD03S200929003923
05/02/2021 11:51:19: Reading data from phone...
05/02/2021 11:51:21: OK
05/02/2021 11:51:21: Searching server...
05/02/2021 11:51:24: OK
05/02/2021 11:51:24: Waiting for server answer...
05/02/2021 11:51:25: OK
05/02/2021 11:51:25: Executing...
05/02/2021 11:51:41: Laf cmd info: send LAF_CMD_INFO, retry #1
05/02/2021 11:51:52: Laf cmd info: send LAF_CMD_INFO, retry #2
05/02/2021 11:52:03: Laf cmd info: send LAF_CMD_INFO, retry #3
05/02/2021 11:52:03: Laf cmd error: LAF_CMD_INFO could not write.

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Hello. Refunded. Please install latest drivers from this link, reboot pc and repeat until success few times.

http://tool.lime.gdms.lge.com/dn/downloader.dev?fileKey=UW00120120425