lg k51 unlock fail i need refund credits

Question

modelo LG K500UM
Puerto: COM10
Operation: Direct Unlock

Checking Login and Password... OK
Ballance: 11 crd.
You have 11 credit(s) left. This operation takes 10 credits.Continuar?  Yes
Model name: LM-K500UM
Software verion: K500UM20e
Android verion: 10
Target operator: LAO
Target country: COM
Chipset: mt6765
IMEI: 352488116837973
Serial: VP01S200411001505
Reading data from phone... OK
Searching server... OK
Waiting for server answer... OK
Executing... OK
Rebooting... OK
Waiting phone... OK
Phone found at COM10
Model name: LM-K500UM
Software verion: K500UM20e
Android verion: 10
Target operator: LAO
Target country: COM
Chipset: mt6765
IMEI: 352488116837973
Serial: VP01S200411001505
Reading data from phone... OK
Executing... OK
Done
Transcurrido 62 segundos --> (v9.83)
 

consumio los creditos pero el telefno sigue diciendo ¨sim no valida¨

Answer 1

Hello. Refunded. Your phone is sprint locked, choose k500um spr and unlock it via adb.

Model Number: LMK500UM
Model Code: K500UM3TN
IMEI: 352488116837973
ESN: 352488116837973
MSN: 006VTTD0358897
Suffix: ABMUOP
Warranty Status: Active
Carrier Code: BMU
Country Code: US
Country: United States
Carrier: BOOST MOBILE