credits refund

Question

z3x closed automatically .. and redo the process .. and consumed 2 times the credits .. I need the refund ..

Answer 1

Hello. Attach please log of operation.

Comments

I do not have the log .. it is read code server does not save log

He did the process and when he finished the automatic z3x closed .. and I had to redo the process to unlock it ..

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Open history tab in samsung tool and here you can find all logs.

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1. first process was closed automatically z3x

2. I did the process very well .. the equipment is already unlocked ..

but he consumed 2 times the credits

Operation: Read Codes via Server
 Selected model: SM-A022M
 Software version: 42.11
 
 Checking Login and Password... OK
 Balance: 25 crd.
 You have 25 credit(s) left. This operation takes 5 credits. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-A022M
 Android version: 10
 PDA version: A022MUBU2AUB4
 CSC version: A022MOWE2AUB4
 Phone version: A022MUBU2AUB4
 Product code: SM-A022MZKMBAT
 CSC country code: BAHAMAS
 CSC sales code: BAT
 Carrier ID: BAT
 Phone SN: R58R2366X2B
 IMEI: 353546671702830
 HW version: MP 0.200
 RF cal date: 20210219
 Chip name: MT6739
 Modem board: MT6739
 Security patch: 2021-02-01
 Boot Warranty bit: 0
 SIM State: ABSENT
 Searching Samsung modem... detected COM24
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... OK
 Searching Ramdump interface... COM6 detected
 Reading data from phone... OK
 Calculating... OK
 Searching server... OK
 Waiting for server answer... OK
 Freeze code: 82929353
 NET lock: 00000000
 SUB lock: 00000000
 SP lock: 00000000
 CP lock: 60817417
 For check lock status: *#7465625#
 
 Operation: Read Codes via Server
 Selected model: SM-A022M
 Software version: 42.11
 
 Checking Login and Password... OK
 Balance: 20 crd.
 You have 20 credit(s) left. This operation takes 5 credits. Continue?  Yes
 Waiting ADB device... OK
 Reading phone info...
 Model: SM-A022M
 Android version: 10
 PDA version: A022MUBU2AUB4
 CSC version: A022MOWE2AUB4
 Phone version: A022MUBU2AUB4
 Product code: SM-A022MZKMBAT
 CSC country code: BAHAMAS
 CSC sales code: BAT
 Carrier ID: BAT
 Phone SN: R58R2366X2B
 IMEI: 353546671702830
 HW version: MP 0.200
 RF cal date: 20210219
 Chip name: MT6739
 Modem board: MT6739
 Security patch: 2021-02-01
 Boot Warranty bit: 0
 SIM State: NETWORK_LOCKED
 Searching Samsung modem... detected COM24
 Initialization zTool Loader... OK
 Running zTool, please wait... OK
 Loading... OK
 Initialization zTool... OK
 Running zTool, please wait... OK
 Reading data from phone... OK
 Searching Ramdump interface... COM6 detected
 Reading data from phone... OK
 Calculating... OK
 Searching server... OK
 Waiting for server answer... OK
 Freeze code: 82929353
 NET lock: 00000000
 SUB lock: 00000000
 SP lock: 00000000
 CP lock: 60817417
 For check lock status: *#7465625#

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Hello. Double charged credits refunded.