0 votes

A week ago I started having problems with my z3x. first the samsung tool pro gave error program damaged. I tried to fix it by reinstalling the software but it was still the same so I formatted the PC. install everything again. Now I open the shell. shell is updated

but I can't download anything from the shell. I double click on samsung tool pro version 37 but I don't download it, no error or anything appears. does nothing .cant download any version or any software


I tried changing ip too but my problem was not solved

 help please


in General questions by (120 points)

1 Answer

0 votes
You may need to check your firewall settings, gateway settings, etc.

This may be an ISP (internet service provider) side problem, not the z3x server.  Wait until your provider update / restart server, or you can inform your ISP about it.
by (102k points)

hi. thats not the problem. i just try the z3x on other pc and other wifi . and cant download anything..

edit: i fix it opening samsung tool  and shell at the same time

and click on repair dead card . update firmware

I can try to fix it using TeamViewer. Provide your ID and Password to private messages
Is the problem solved