could not connect to server

Question

dears

any problem? i cant add crdits or unlock any device even i use vpn connection , please help

 

 

Answer 1

Hello,

this may be an ISP (internet service provider) side problem, not the z3x server.  Wait until your provider update / restart the server, or you can inform your ISP about it.
Try to use another computer and another provider.

May need to check your firewall settings, gateway settings, etc.

Also, make sure that the drivers are installed correctly and the card is connected.

Answer 2

I changed the pc and i changer the isp nothing better happened 

Comments

Is this link works for you? Can you download anything from the shell?

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No not working even if i turn off the fire wall and open an vpn connection 

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Ok, I will check the serial number of your card but it takes a little longer

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Thanks brother, appreciate your fast feedback And assistance.

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This card is not banned.

1. Do you see your card info from the shell?

2. Can you visit https://z3x-team.com ? Does it work for you?

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Nothing brother , everything is functioning except shell download and adding z3x credits , and yes i can read the serial number from shell. And i can visit the link above

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Please provide your public IP from this link 

 

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37.238.96.49

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any update please

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Your IP is not banned, neither is the card (03.11 you downloaded files from the server).

There is all ok from the server side.

 Have you used another provider or just vpn?

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Well sir i moved my pc to different isp nothing changed .

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Brother

I just use another vpn app and seems the problem fixed, now I really appreciate your assistance and help and sorry for my bad English, be safe.